Business Customer Advisor at Global Payments

Warsaw, Masovian Voivodeship, Poland

Global Payments Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries

Requirements

  • Ease of communication
  • Skills in maintaining order in documentation
  • Knowledge of MS Office package
  • Goal-oriented mindset

Responsibilities

  • Actively establish relationships with new Clients via phone and email
  • Maintain relationships with existing trusted Clients via phone and email
  • Identify needs and expectations of Clients to sell new products and services
  • Ensure smooth negotiation of cooperation terms
  • Participate in preparing and concluding agreements with new Clients
  • Conduct phone surveys assessing Client satisfaction
  • Undertake initiatives to optimize processes impacting sales growth and Client satisfaction
  • Implement campaigns positively influencing business relationships

Skills

Key technologies and capabilities for this role

SalesCustomer Relationship ManagementPayment SolutionsBusiness DevelopmentClient ServicePOS TerminalsE-commerce Payments

Questions & Answers

Common questions about this position

Is prior experience required for the Business Customer Advisor role?

No prior experience is required, as the company will teach you everything during onboarding.

What are the main responsibilities of a Business Customer Advisor?

Responsibilities include actively building relationships with new clients via phone and email, maintaining relations with existing clients, assessing needs to sell new products, handling negotiations, preparing contracts, conducting satisfaction surveys, optimizing processes, and running campaigns to improve business relations.

What is the employment type for this position?

The position is full-time.

What kind of team will I join as a Business Customer Advisor?

You will join the Zespół Rozwoju Relacji z Klientami (Customer Relations Development Team), focused on active sales of products and services as well as professional client service.

What makes a strong candidate for this Business Customer Advisor role?

Strong candidates are eager to learn, as no experience is needed, and will thrive in building client relationships through phone and email, conducting negotiations, and contributing to sales growth and client satisfaction.

Global Payments

Payment technologies and software solutions

About Global Payments

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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