Business Analyst (Senior Role) at Global Payments

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Financial ServicesIndustries

Requirements

10+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects
Experience in the Card Payments industry
Experience in matrix management and leading and managing a group of Business Analysts
Experience in a client advisory/consultancy role in an IT environment
Educated to degree level in Computer Science, MIS or Business-related field
Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts
Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements
Must be a team player with excellent interpersonal and relationship skills
Flexibility to travel to client premises
Excellent spoken and written English communication skills
Desirable Requirements
Understanding of data structures
Previous experience in TSYS PRIME card management systems or similar card management systems
Experience in large scale projects, such as a portfolio conversion of a product launch
Professional experience working with end-users to meet business needs
Professional experience demonstrating transferable skills for business analysis
Working towards or in possession of a business analysis professional qualification (e.g. IIBA or BCS)

Responsibilities

Lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades
Have overall accountability and responsibility for the requirements phase of the project
Lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work
Work with senior stakeholders within TSYS and Client organisations and build and maintain strong relationships and ensure proper governance and management is in place
Define client needs, advise/consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the clients future state
Guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed
Provide system/product consultancy support to clients and educate clients on system features and functionality where required
Manage expectations and needs of clients regarding the functionality of the solution and make recommendations about the usage where appropriate

Skills

Key technologies and capabilities for this role

Business AnalysisRequirements ElicitationRequirements ManagementStakeholder ManagementProject GovernanceMatrix ManagementSolution ConsultingSystem MigrationClient OnboardingPayments Processing

Questions & Answers

Common questions about this position

What experience is required for this Senior Business Analyst role?

Candidates need 10+ years of relevant experience in business requirements analysis, gathering, documentation, and validation for software projects, plus experience in the Card Payments industry, matrix management of Business Analysts, and client advisory roles in IT.

What education is needed for this position?

A degree in Computer Science, MIS, or a Business-related field is required.

Is travel required for this role?

Yes, flexibility to travel to client premises is required.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Business Analyst position?

Strong candidates will have the essential 10+ years of requirements experience in card payments, matrix leadership skills, a relevant degree, excellent communication, and interpersonal skills as a team player, with desirable traits like productivity tool proficiency.