Business Analyst / Project Manager at Evisort

Manila, Metro Manila, Philippines

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Dental Technology, Healthcare Technology, AI, SaaSIndustries

Requirements

Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field
3+ years in a client-facing role such as Business Analyst, Solutions Consultant, or Implementation Manager (SaaS experience a major plus)
Proven experience leading customer onboarding and driving feature adoption
Strong background in gap analysis, requirements definition, and managing post-implementation enhancements
Excellent communication, presentation, and relationship-building skills
Analytical, organized, and endlessly curious mindset
Proficiency with process mapping tools (Visio, Lucidchart, Miro)
Familiarity with Agile methodologies (Scrum, Kanban)
Willingness and enthusiasm to travel

Responsibilities

Guide new customers through onboarding, helping them unlock off-the-shelf capabilities
Analyze customer workflows and processes to tailor EviSmart setup
Deliver hands-on training, tips, and best practices to clients
Conduct gap analyses to identify opportunities for custom development
Translate customer needs into actionable technical requirements
Partner with product and engineering teams to develop custom enhancements
Manage post-onboarding projects to ensure alignment with client goals
Maintain ongoing communication with clients through updates, check-ins, and problem-solving
Travel to customer sites to map processes, validate requirements, and build relationships
Join pre-sales discussions as solutions expert and collaborate with sales on scalable solutions
Represent the client’s voice within EviSmart to ensure enhancements deliver value

Skills

Key technologies and capabilities for this role

Business AnalysisProject ManagementCustomer OnboardingGap AnalysisRequirements GatheringWorkflow AnalysisClient TrainingStakeholder ManagementProcess MappingTechnical RequirementsAgile MethodologiesCustomer Success

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The role is on-site in BGC, Manila, Philippines.

What education is required for this position?

A Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field is required.

What experience is needed for this Customer Solutions Manager role?

Candidates need 3+ years in a client-facing role such as Business Analyst, Solutions Consultant, or Implementation Manager, with proven experience leading customer onboarding, driving feature adoption, gap analysis, requirements definition, and managing post-implementation enhancements. SaaS experience is a major plus.

What key skills make a strong candidate for this position?

Excellent communication, presentation, and relationship-building skills are essential, along with being analytical, organized, and able to make complex ideas sound simple and exciting.

What is the salary or compensation for this role?

This information is not specified in the job description.

Evisort

AI-powered contract analytics and management

About Evisort

Evisort provides AI-powered contract analytics and lifecycle management services to help businesses manage their contracts more efficiently. The company's technology has been trained on over 11 million contracts, allowing it to analyze a vast amount of contract data with high accuracy. This capability enables clients to search and review contracts significantly faster, reportedly improving efficiency by over 93%. Evisort serves a diverse range of clients, including sales operations directors, CFOs, and legal operations directors from various industries, helping them focus on closing deals instead of dealing with paperwork. Unlike traditional contract management solutions, Evisort's services also provide insights into contractual security risks and streamline vendor audits. The goal of Evisort is to protect and accelerate its clients' businesses by reducing the time spent on contract management and minimizing risks.

San Mateo, CaliforniaHeadquarters

2016Year Founded

$151.4MTotal Funding

SERIES_CCompany Stage

Data & Analytics, AI & Machine Learning, LegalIndustries

51-200Employees

Benefits

Unlimited PTO

Medical, dental, & vision

Remote-first work

Holiday shutdown

Wellness resources

Team events

Risks

Workday acquisition may disrupt existing client relationships and service delivery.

Partnership with Icertis may create conflicts of interest affecting market positioning.

Document X-Ray(TM) may face adoption resistance or technical issues impacting satisfaction.

Differentiation

Evisort uses AI to analyze over one billion contract data points accurately.

Evisort's Document X-Ray(TM) offers unprecedented visibility into contract agreements.

Evisort's AI technology transforms legal challenges into strategic opportunities for businesses.

Upsides

Evisort's acquisition by Workday enhances platform capabilities and customer base.

Partnership with Icertis could lead to innovative solutions and market expansion.

Recognition as a 'Top Performer' highlights strong market position and customer satisfaction.

Land your dream remote job 3x faster with AI

Try Jobo Free