Business Analyst at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Communications, BPOIndustries

Requirements

1+ years experience in analytics, business process design, or consulting
Strong analytical, organization, problem-solving, and follow-through skills
Ability to work on large databases and synthesize data into reports and dashboards
High proficiency with Google Workspace and Microsoft Office Suite
Experience with solution systems/tools (desired)
Hands-on experience with CRM and business intelligence tools (e.g., Salesforce, Tableau) (desired)
Excellent oral and written communication skills, including listening and presentation skills (desired)
Critical thinking and presentation skills, including the ability to assemble, interpret, and apply critical thinking to data (desired)
Ability to motivate change and influence individuals at all levels of the organization (desired)

Responsibilities

Provide analytical support for management to gain insight and drive business planning based on data and statistical methods
Assess and detail key steps: problem statement, process flows, gap analysis, solution recommendations
Actively drive project status reporting, issue identification, and risk management
Work synergistically with cross-functional teams – establish relationships, prioritize tasks, and achieve objectives. Facilitate meetings and project work across multiple locations
Develop periodical performance monitoring dashboards, reports, and metrics
Drive project achievements from concept through project closure

Skills

Key technologies and capabilities for this role

Google WorkspaceMicrosoft Office SuiteSalesforceTableauCRMBusiness IntelligenceData AnalysisReportingDashboardsDatabase Management

Questions & Answers

Common questions about this position

What experience is required for the Business Analyst role?

Candidates need 1+ years of experience in analytics, business process design, or consulting, along with strong analytical, organization, problem-solving, and follow-through skills.

What software proficiencies are needed for this position?

High proficiency with Google Workspace and Microsoft Office Suite is required, with desired hands-on experience in CRM and business intelligence tools like Salesforce and Tableau.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this Business Analyst role?

This information is not specified in the job description.

What skills make a strong candidate for this role?

Strong candidates will have excellent communication, critical thinking, and presentation skills, the ability to work with large databases, and experience motivating change across all organizational levels.