Responsibilities

The Senior Business Analyst will conduct detailed business analysis to understand and document business requirements, collaborate with stakeholders to gather and validate business needs, develop and maintain comprehensive documentation for business processes and systems, and work closely with IT and development teams to ensure requirements are implemented correctly. They will provide support and training for end-users on new systems and processes, assist in the design and implementation of Premium Audit and Billing functionalities, and continuously seek opportunities to improve business processes and systems, utilizing data analysis tools to provide actionable insights.