Represented Bodily Injury Claims Adjuster

Position Overview

• Location Type: Hybrid (Cerritos, California) with potential for Remote (California only)
• Job Type: Full-time
• Salary: $59,900.00 - $99,700.00 (based on experience, skills, education, certifications, and geographic location)
• Details: Kemper is seeking experienced Bodily Injury Claims Adjusters to join their growing teams. This specialized role focuses on the analysis and negotiation of bodily injury claims, primarily involving attorney-represented files with varying complexities, after initial coverage determination, property damage handling, and investigation are complete.

Requirements

• High School Diploma or GED required.
• 3+ years of claims adjusting experience handling complex and severe first-party and bodily injury claims with high exposures.
• Detail-oriented with a high level of accuracy.
• Excellent verbal and written communication skills.
• Ability to exercise decisiveness and execution within authority.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Strong time management and organizational abilities.
• Ability to deal with conflict effectively.
• Proficient in MS Office.
• Experience with Guidewire claims system is a plus.

Responsibilities

• Initiate thorough coverage and liability investigations.
• Draft coverage letters as appropriate.
• Evaluate and resolve moderate to severe, including fatal, bodily injury claims.
• Provide prompt review and response to all demands, including time limit demands.
• Obtain and thoroughly analyze complex medical records and data.
• Research and apply applicable laws in multiple states.
• Submit timely large loss reports and referrals to the home office when appropriate.
• Prepare for and deliver quality presentations of high exposure cases to upper claims management.
• Timely reserve losses and continue to monitor reserve adequacy.
• Skillfully and professionally negotiate settlements with claimants and attorneys.
• Adjust insurance policies for UM/UIM claims.

Company Information

Kemper is one of the nation's leading specialized insurers. They focus on creating a high-performing culture with valuable opportunities for personal development and professional challenge, alongside a healthy work-life balance. Kemper is committed to supporting diversity and equality and is an equal opportunity employer.

Application Instructions

• This position is hybrid, requiring reporting to the Cerritos, CA office for initial training. Remote candidates in California may be considered.
• Kemper benefits package includes Medical, Dental, Vision, PTO, 401k, etc.
• Kemper does not accept unsolicited resumes from search firms or staffing agencies.
• Kemper will never request personal information, such as your social security number.