Business Account Executive, Mobile Sales at Comcast

Menlo Park, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Understand Comcast's Operating Principles and apply them to job performance
Enthusiastic learner, user, and advocate of Comcast's technology, products, services, and digital tools
Ability to work as a team, be open to new ideas, and participate in the Net Promoter System (huddles, call backs, feedback)
Drive results and growth with a results-driven focus
Support a culture of inclusion
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Excellent verbal and written communication skills, with skill in presenting, persuading, and negotiating
Strong customer service orientation and excellent follow-up skills
Ability to exercise independent judgment and discretion in matters of significance
Participation in out-of-office meetings with customers on a regular basis

Responsibilities

Assist with the creation and delivery of face-to-face sales presentations demonstrating knowledge of Comcast products and services
Promote the sale of bundled products to ensure optimal customer solutions and exceed departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Develop sales territory by cultivating local business partnerships and organizational affiliations
Retain customer base by delivering on the Comcast Credo, ensuring superior customer experience, and building relationships to drive retention
Work with internal teams to ensure operational efficiencies and service levels meet or exceed customer expectations
Prepare sales and activity reports as required
Own the customer experience by putting customers first and providing seamless digital options
Perform other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

sales presentationscold callinglead generationprospectingcustomer retentionterritory developmentbundled products salescompetitive analysis

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this a remote role or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Business Account Executive role?

Key skills include face-to-face sales presentations, prospecting through cold calling and canvassing, customer relationship management, verbal and written communication, presenting, persuading, and negotiating.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, results-driven performance, superior customer experience, and adherence to Operating Principles.

What makes a strong candidate for this sales role?

Strong candidates are results-driven, excel in prospecting and building relationships, demonstrate excellent communication and negotiation skills, and are committed to exceeding sales targets and delivering superior customer service.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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