Key technologies and capabilities for this role
Common questions about this position
The position is onsite.
Q-Fin offers 38 total vacation days, company outings, disability bonus, and opportunities for training and education. It is also a CAO-Gebonden organization in the Sector Metal & Technique.
Requirements include a driver's license (Rijbewijs B), preferably an MBO-3 or 4 diploma in Electrical Engineering or Mechatronics, ability to analyze situations effectively, and clear and pleasant communication skills.
Q-Fin values structure, trust, collaboration, and technical expertise.
Respond to the job posting or email m.coppens@q-fin.nl. You can also call Martijn Coppens at 0497 58 10 18.
Provides insights into customer operations workflows
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.