Buitendienst monteur at Fin

Bergeijk, North Brabant, Netherlands

Fin Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Metal & TechniqueIndustries

Requirements

  • Rijbewijs B (Driver's License)
  • Preferred: MBO - 3 or 4 diploma in Electrical Engineering or Mechatronics
  • Ability to analyze situations effectively
  • Clear and pleasant communication skills

Responsibilities

  • Maintenance and repair of Q-Fin’s machines
  • On-site service and support for customers
  • Troubleshooting and diagnosing technical issues
  • Working in an environment focused on structure, trust, collaboration, and technical expertise

Skills

Key technologies and capabilities for this role

Electrical EngineeringMechatronicsTroubleshootingMachine MaintenanceRepairCustomer SupportDriver's License

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The position is onsite.

What benefits does Q-Fin offer?

Q-Fin offers 38 total vacation days, company outings, disability bonus, and opportunities for training and education. It is also a CAO-Gebonden organization in the Sector Metal & Technique.

What skills or qualifications are required for the Field Service Technician role?

Requirements include a driver's license (Rijbewijs B), preferably an MBO-3 or 4 diploma in Electrical Engineering or Mechatronics, ability to analyze situations effectively, and clear and pleasant communication skills.

What is the company culture like at Q-Fin?

Q-Fin values structure, trust, collaboration, and technical expertise.

How do I apply for this position?

Respond to the job posting or email m.coppens@q-fin.nl. You can also call Martijn Coppens at 0497 58 10 18.

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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