Responsibilities

The Broker Admin Officer will be responsible for client-facing calls to chase information and paperwork, collecting and organizing loan applications, submitting accurate supporting documents, liaising with lenders to facilitate assessments, and acting as the primary point of contact for clients, providing updates and proactively addressing documentation needs. They will also verify documentation for accuracy, conduct basic income calculations, assist with loan sign-ups, and support borrower appraisals, while managing client data within CRM systems and navigating the loan portal 'Apply Online'.