Brand Representative (Full-time - Central & Shatin) at CASETiFY

Kowloon, Hong Kong

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High school diploma or equivalent
Minimum 1 year experience in retail industry
Proficient in verbal communication English, Cantonese, and Mandarin
Ability to work in shift duty
Familiarity with point-of-sale (POS) systems and basic computer skills
Strong customer service orientation, with the ability to actively listen to customer needs and provide appropriate solutions
Ability to work well in a team environment, cooperating and collaborating with colleagues

Responsibilities

Assist customers in identifying their needs and recommend appropriate products or services
Provide product demonstrations and explanations to customers
Maintain up-to-date knowledge of current sales, promotions, policies, and product information
Process customer transactions accurately and efficiently using the point-of-sale (POS) system
Assist with inventory management tasks like unpacking deliveries and checking inventory levels
Achieve individual sales targets and collaborate with the team to meet store sales goals
Maintain a clean and organized work area, including the sales floor and stockroom
Maintain a professional and polished appearance that aligns with the brand's image

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesPOS SystemsInventory ManagementProduct DemonstrationEnglishCantoneseMandarinTeam Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Brand Representative role?

A minimum of 1 year experience in the retail industry is required, along with a high school diploma or equivalent.

What language skills are needed for this position?

Proficiency in verbal communication in English, Cantonese, and Mandarin is required.

Is this a remote position, or where is it located?

This is a full-time in-store role at the Central and Shatin locations.

What is the work schedule like for this job?

The role requires the ability to work shift duty.

What salary or compensation does this position offer?

This information is not specified in the job description.

CASETiFY

Stylish and protective tech accessories

About CASETiFY

CASETiFY specializes in stylish and protective tech accessories, including phone cases and AirPods cases, with a focus on customization and unique designs. The company collaborates with artists to create exclusive products, setting it apart from competitors in the consumer electronics accessories market. Sales are made directly to consumers through their e-commerce platform, and they offer a flexible return policy and warranties to enhance customer satisfaction. Additionally, CASETiFY supports mental health initiatives through philanthropic efforts, aiming to combine technology, art, and social responsibility.

Los Angeles, CaliforniaHeadquarters

2011Year Founded

SERIES_ACompany Stage

Consumer Software, Design, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Risks

Intellectual property disputes may arise from frequent collaborations.

Expansion into travel faces competition from established luggage brands.

Reliance on social media marketing risks exposure to platform algorithm changes.

Differentiation

CASETiFY offers customizable tech accessories with exclusive artist collaborations.

The company has a strong direct-to-consumer model via its e-commerce platform.

CASETiFY's philanthropic efforts enhance its brand image among socially conscious consumers.

Upsides

Growing demand for personalized tech accessories boosts CASETiFY's market potential.

Collaborations with popular franchises increase brand recognition and sales.

Expansion into travel accessories aligns with demand for personalized travel gear.

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