Education or experience equivalent to a high school diploma
At least five years related experience
Minimum of three years driving history
Must be at least 21 years of age or older at the time of hire
Must meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commission regulations
Business Acumen
Problem Solving/Analysis
Communication Proficiency
Personal Effectiveness/Credibility
Basic level computer skills
English language skills (reading, writing, verbal)
Basic level mathematical proficiency
Responsibilities
Delivers and picks up equipment from homecare patients
Sets up equipment and instructs patients on the basic use of equipment
Assists patients in solving problems regarding equipment use and with delivery confirmation
Helps organize daily deliveries and pick-ups for delivery employees according to geographic area and availability of delivery employees
Helps process additional deliveries as patient and referral requests are received
Ensures delivery employees load trucks properly within required timeframe
Assists delivery employees with special orders and equipment. May assist delivery employees with the loading of trucks when necessary
Ensures staff compliance with all applicable regulatory requirements including providing documents for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations
Maintains accurate files containing purchase orders of equipment and medical supplies
Reviews data on employee productivity, such as number of stops made, and number of miles driven
Responds to emergency delivery calls as needed during regular business hours and on an on-call basis
Maintains daily vehicle maintenance logs and delivery employee incident reports
Ensures trucks are in proper working condition. Ensures preventative maintenance on trucks is performed on a timely basis
Assigns, directs work and coaches staff
Ensures delivery staff assembles and departs location within required time frame
Provides input on performance appraisals and selection, promotion, merit increases and employee discipline
Participates in developmental tasks designed to build supervisory skills. May occasionally perform supervisor's responsibilities if there is a temporary shortage of department supervision