Humana

Branch Director, Home Health

San Antonio, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Home Health, HealthcareIndustries

Requirements

Candidates must possess a current and unrestricted Registered Nurse licensure in the state of practice, though this is preferred. A minimum of 2 years of healthcare operations management experience, ideally in Home Health or Hospice, is required. Outstanding leadership skills with demonstrated experience in motivating, educating, supervising, and supporting staff are essential, along with experience in developing cohesive teams. Proficiency in quality improvement monitoring and reporting tools, business management, governmental regulations, and accreditation standards is necessary. Fiscal management experience, excellent verbal and written communication skills, and proficiency with Microsoft Word and Excel are also required. Candidates must have a valid state driver's license, reliable transportation, and automobile liability insurance. Approximately 50-75% travel is required.

Responsibilities

The Branch Director is accountable for managing day-to-day branch operations, ensuring operational efficiencies, quality of patient care, regulatory compliance, and support for business development and patient base growth. They will supervise branch and clinical staff, ensuring compliance with all applicable Federal, State, and local laws. Responsibilities include long-range planning, fiscal viability, recruiting, interviewing, and hiring staff, and monitoring quality care and organizational performance. The role involves developing, planning, implementing, and analyzing branch operations, providing supervision and support to Clinical Manager(s) for effective performance and quality care delivery. The Branch Director will manage office operations efficiently and productively, conduct continuous quality improvement meetings, review patient satisfaction data, and communicate with leadership for direction and problem-solving. They will also partner with Sales Directors and Account Managers to meet admission goals and participate in sales and marketing initiatives.

Skills

Operations Management
Patient Care
Regulatory Compliance
Business Development
Performance Management
People Management
Recruiting
Fiscal Planning
Budget Management
Quality Improvement
Staff Supervision

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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