Billing Specialist
ZelloSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication ServicesIndustries
Requirements
Candidates should have 1-3 years of experience in an Operations role, strong experience in Billings / Revenue / Order to Cash, demonstrated problem-solving skills, strong interpersonal and communication skills, solid experience working with large volume transactions with strong attention to detail, an advanced Excel user capable of handling large data sets, and a third-level qualification in Accountancy, Finance, or a Business-related discipline or equivalent experience. E-invoicing experience for Mexico is also required, along with excellent written and verbal communication skills in English.
Responsibilities
The Billing Operations Analyst will maintain Revenue Team external customer email, respond to customer and other external queries in a timely manner, onboard customers to Twilio’s internal billing system and Financial ERP system, gather and format large raw data sets to assist with customer billing reporting and queries, participate in month-end close including managing and tracking recurring billing and managing approvals, tracking and application of customer credits, analyze revenue related balance sheet accounts, provide ad hoc customer financial reporting, assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, onboard customers to Twilio’s internal billing system and Financial ERP system, and participate in external and internal audits as requested.
Skills
Billing
Pricing
Data analysis
Customer service
Communication
Process improvement
Financial ERP systems
Twilio
Cloud communications platform for developers
About Twilio
Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.
Key Metrics
San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees