Interactive Brokers

Bilingual Trade Issues (Portuguese/English Fluent)

Fort Lauderdale, Florida, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Candidates must be fluent in both Portuguese and English, demonstrating strong communication skills. A solid understanding of financial services and a high level of technical aptitude are essential, along with the ability to troubleshoot complex issues and identify opportunities for technological improvements. Strong analytical and methodical skills are also required.

Responsibilities

The Financial Services Representative will resolve routine and complex client service issues, addressing inquiries related to IBKR's trading platforms, account administration, product availability, and various financial processes. They will coordinate activities with other client service divisions and external departments to efficiently address client needs and resolve common issues, utilizing a computerized system for tracking and troubleshooting.

Skills

Portuguese

English

Financial Services

Troubleshooting

Analytical Skills

Methodical Skills

Communication Skills

Client Service

Interactive Brokers

Online trading platform with low commissions

About Interactive Brokers

Interactive Brokers offers an online trading platform that provides access to a wide range of financial instruments, including stocks, options, futures, currencies, bonds, and funds. The platform is known for its low commissions and best execution practices, ensuring clients get the best prices for their trades. Unique features like fractional shares and the IMPACT app allow users to invest in high-value stocks affordably and align their investments with personal values. The goal of Interactive Brokers is to deliver a comprehensive and cost-effective trading experience for individual traders, investors, and financial advisors globally.

Key Metrics

Greenwich, ConnecticutHeadquarters

1977Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive Pay with discretionary bonus packages which include company stock grants

Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage

Daily Lunch Allowance

401K Retirement Savings Plan (generous company match)

Wellness Incentives

Flexible Spending Accounts

Paid Personal Time and Sick Leave

Risks

Increased regulatory scrutiny may lead to stringent compliance requirements and potential fines.

AI tools may expose the company to data privacy and algorithmic trading risks.

Rapid growth in DARTs could strain infrastructure, risking service disruptions.

Differentiation

Interactive Brokers offers low commissions and financing rates, making trading affordable.

The platform provides direct market access to over 135 markets in 33 countries.

Innovative features like fractional shares and the IMPACT app attract diverse investors.

Upsides

AI tools in the Advisor Portal enhance decision-making for financial advisors.

IBKR Desktop 0.12 offers advanced features for options traders, boosting user engagement.

74% growth in DARTs and $576 billion in client equity indicate strong financial health.

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