Bilingual Spanish Retail Sales Consultant at AT&T

Pleasant Hill, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Requirements

Bilingual in Spanish and English
Office presence a minimum of 5 days per week (full-time role)
Flexible schedule between 9am-9pm, including evenings and weekends
Ability to work in a fast-paced environment and be open to change
Prior retail or customer-facing sales experience (preferred, but not required; training provided)

Responsibilities

Use a consultative sales approach to guide customers through options and create meaningful connections
Meet sales targets and earn commissions using AT&T's products and services
Participate in community events, fill online orders, and make outbound calls to existing and potential customers
Stay current with evolving technology and customer needs
Work during store's busiest times to optimize earning potential

Skills

Key technologies and capabilities for this role

Bilingual SpanishRetail SalesConsultative SalesCustomer ServiceSales Targets

Questions & Answers

Common questions about this position

What is the pay for this Retail Sales Consultant role?

Retail Sales Consultants earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Those working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Is this a remote position or does it require office presence?

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

What skills or experience are required for this role?

Bilingual Spanish and English proficiency is required. Prior retail or customer-facing sales experience is a plus, but no sales experience is needed as training and coaching are provided.

What benefits are offered to Retail Sales Consultants?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, and supplemental benefit programs.

What makes a strong candidate for this position?

Qualified hires can receive a $10,000 sign-on bonus, and bilingual Spanish/English speakers may get additional starting pay. Drive, passion for helping people, flexibility in a fast-paced environment, and consultative sales approach are key to success.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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