[Remote] Bilingual (Spanish/English) Care Coordinator - Complex Care at Devoted Health

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High school diploma or GED equivalent
2+ years of experience in healthcare administration or home care
Fully bilingual (English/Spanish)

Responsibilities

Conduct health risk assessments through calls to members to understand their health and needs fully
Coordinate with provider offices and home health agencies to ensure members receive necessary support
Check in with members over the phone to assess their well-being and confirm they have received the assistance they need
Actively participate in interdisciplinary rounds as an essential member of the care team
Review care plans for members to identify additional ways to provide support
Key player in the care plan operations workflows for SNP members
Collaborate closely with other Devoted teams to address member needs effectively
Provide operational and administrative support to complex care department

Skills

Key technologies and capabilities for this role

Healthcare AdministrationCare CoordinationHealth Risk AssessmentsPhone OutreachCare Plan ManagementInterdisciplinary CollaborationAdministrative SupportBilingual Spanish English

Questions & Answers

Common questions about this position

What is the salary range for the Bilingual Care Coordinator role?

The salary range is $25 - $30 per hour. The actual base salary will depend on factors like qualifications, experience, skills, education, and certifications.

Is this position remote?

Yes, this is a remote position.

What are the required skills and experience for this role?

A high school diploma or GED is required, along with 2+ years of experience in healthcare administration or home care.

What benefits are offered for this position?

Employer-sponsored health insurance and dental and vision plans with low or no premium are provided.

What makes a strong candidate for this Care Coordinator position?

Ideal candidates are fully bilingual in English/Spanish, proficient in technology like Gmail/G Suite, have strong organizational skills, attention to detail, experience in social services, and are comfortable in interdisciplinary team environments.

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters

2017Year Founded

$2,194.5MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Comprehensive health plan

401(k) retirement plan

Generous vacation and holiday time

Lyra mental health resources

Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.

Potential regulatory changes affecting Medicare Advantage plans by CMS.

Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.

The company emphasizes preventive care with its Devoted Dollars rewards program.

Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.

The company expanded Medicare Advantage plans to eight new states in 2023.

Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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