Bilingual Customer Account Manager (English & Spanish) - T5201 Manassas, VA at Advance Auto Parts

Enfield, Connecticut, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High School diploma or GED; Associate’s degree or equivalent preferred
Valid driver’s license and fleet safety certified
ASE certification preferred
Proven sales track record with 3-5 years related selling experience
Working knowledge of Advance products/services and ability to market them
Working knowledge of APAL system (Inventory Management and Commercial account paperwork)
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus); strong presentation, verbal, and written communication skills
Proficiency with Microsoft software (Word, Excel required; PowerPoint preferred)
Ability to calculate figures (discounts, percentages, sales increases, gross profit)
Ability to review/analyze business reports (e.g., P&L)
Strategic thinking, issue analysis, and change management
Ability to work assorted days, evenings, weekends; occasional overnight travel
Physical ability to stand, walk, sit, use hands/arms, climb/balance, stoop/kneel/crouch/crawl, lift up to 50 lbs frequently/100 lbs occasionally; specific vision abilities (close, distance, color, peripheral, depth, focus)

Responsibilities

Work with District Leaders, General Managers, and key personnel to achieve goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, develop approaches to position products/services, identify/meet customer needs; maintain sales call database
Proactively communicate with Store Team to ensure realistic customer expectations on product availability, accuracy, delivery
Provide feedback to business partners on competitive info, merchandising, services to strengthen market position
Partner in development/retention of Commercial Parts Pros for internal growth/career opportunities
Assist in other functions as assigned/needed (e.g., cleaning, organizing, stocking, POS operation, truck loading/unloading)

Skills

Key technologies and capabilities for this role

Bilingual English SpanishSalesAccount ManagementAutomotive ProductsInventory ManagementCustomer Relationship ManagementCommercial SalesAPAL SystemAutomotive SystemsAftermarket

Questions & Answers

Common questions about this position

What is the salary or compensation for the Bilingual Customer Account Manager role?

This information is not specified in the job description.

Is this Bilingual Customer Account Manager position remote or office-based?

This information is not specified in the job description.

What skills are required for the Customer Account Manager role?

Required skills include working knowledge of Advance products and services, APAL system including inventory management, automotive systems, strong communication skills in English (Spanish a plus), Microsoft Word and Excel proficiency, and ability to analyze business reports.

What is the company culture like at Advance Auto Parts for this role?

The culture emphasizes inspiring the team, helping customers succeed, growing the business with integrity, being a team player, and partnering in the development and retention of Commercial Parts Pros for internal growth.

What prior experience makes a strong candidate for this Customer Account Manager position?

A proven sales track record with 3-5 years of related selling experience sets candidates up for success.