Banking Services Department Manager I - IPDS at M&T Bank

Amherst, New York, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

A combined minimum of 11 years’ higher education and relevant work experience, inclusive of a minimum of 2 years’ managerial experience
Excellent customer service skills
Prior experience using tact and diplomacy
Strong knowledge of relevant spreadsheet, word processing, and presentation software as required within unit managed

Responsibilities

Oversee daily activities and ongoing strategic planning of a department within Item Processing & Deposit Services, ensuring quality standards are maintained in accordance with Bank, Division and Department policy and all activities of the department are completed in compliance with defined processes and regulations
Work with senior management within Banking Services and has input to the overall strategic planning of the Division
Provide leadership, guidance, feedback and training to staff
Oversee compilation of month-end data for department activities managed for distribution to and decision-making by senior management. Understand drivers of the assigned business and address issues with assigned staff and/or management promptly
Interact routinely with senior management of Banking Services to discuss and set business objectives for assigned department
Evaluate department processes, procedures and policies routinely and approve changes to increase operational efficiency of department managed to maximize resources and minimize expenditures
Analyze data in assessing department performance and opportunities for improvement. Escalate potential risks to senior management
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Item Processing

Deposit Services

Strategic Planning

Team Management

Performance Management

Risk Management

Regulatory Compliance

Process Improvement

Data Analysis

Leadership

Staff Training

Operational Efficiency

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free