Banco de Talentos - Especialista Clientes Prospera at Santander

Evergreen, Colorado, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

MicrofinanceIndustries

Requirements

High School Diploma or Technical Course (Bachelor's degree is a plus)
Proficient in Microsoft Office Suite
Good communication skills
Differential: Experience with microcredit

Responsibilities

Manage client portfolios and prospect new micro and small entrepreneur clients
Conduct in-person visits to clients
Identify and act on potential partnership opportunities
Ensure client proximity and satisfaction
Perform preventative collections
Negotiate agreements
Control portfolio delinquency

Skills

Key technologies and capabilities for this role

Microsoft OfficeClient ManagementProspectingSalesNegotiationCollectionsMicrocreditPortfolio ManagementCommunication

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is onsite.

What benefits are offered for this position?

Benefits include variable compensation, medical and dental assistance, food and meal allowance, life insurance, creche/babysitting allowance, Gympass or Totalpass, Nascer Program, Be Healthy Program, and PAPE Program.

What skills are required for the Customer Prospera Specialist role?

Requirements include a High School Diploma or Technical Course (Bachelor's degree is a plus), proficiency in Microsoft Office Suite, good communication skills, with experience in microcredit as a differential.

What is the company culture like at Santander for this role?

The company culture is horizontal, diverse, and values horizontal roles.

What makes a strong candidate for this position?

A strong candidate has a High School Diploma or Technical Course, proficiency in Microsoft Office Suite, good communication skills, and experience with microcredit as a differential.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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