Back Office Associate at InMobi

Asuncion, Asuncion, Paraguay

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, Cloud CommunicationsIndustries

Requirements

High school diploma or equivalent qualification required; bachelor's degree preferred
Some experience in administrative or operational roles is advantageous
Basic understanding of business operations and customer service principles
Familiarity with software applications such as Salesforce and Microsoft Office suite
Strong attention to detail and organizational skills
Excellent communication skills and a willingness to learn and adapt
Advanced English

Responsibilities

Assist in the activation of accounts and products, following established procedures
Aid in setting up email domains, ordering numbers, and other activities to support account activation
Assist in configuring free trial and test senders for accounts
Support the creation and management of user accounts, under supervision
Assist with setup and maintenance of billing addresses
Learn to implement Automatic Price features on the account level
Support price changes and route updates for accounts
Assist in reviewing sender costs (e.g., Viber, WhatsApp)
Assist in operational workload to support Customer-facing organization
Learn to evaluate internal processes and identify areas for improvement under supervision
Assist in suggesting process adjustments to optimize operational work
Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super User
Learn to facilitate the smooth onboarding process for new accounts

Skills

Key technologies and capabilities for this role

SalesforceSuper UserAccount ActivationProduct SetupEmail DomainsBilling SetupPrice ConfigurationCustomer OnboardingAdministrative SupportProcess Optimization

Questions & Answers

Common questions about this position

What is the salary or compensation for the Back Office Associate role?

This information is not specified in the job description.

Is this Back Office Associate position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Back Office Associate position?

Requirements include a high school diploma (bachelor's preferred), strong attention to detail and organizational skills, excellent communication skills, advanced English, and familiarity with Salesforce and Microsoft Office suite.

What is the company culture like at Infobip?

The culture emphasizes curiosity, passion, collaboration, meaningful work, challenges that promote growth, and a purpose-driven environment where diverse backgrounds and perspectives are celebrated.

What makes a strong candidate for the Back Office Associate role?

A strong candidate has a bachelor's degree preferred over high school diploma, some administrative or operational experience, familiarity with Salesforce and Microsoft Office, strong organizational skills, excellent communication, advanced English, and a willingness to learn.

InMobi

Mobile advertising and programmatic solutions provider

About InMobi

InMobi specializes in mobile advertising and marketing technology, focusing on the automated buying and selling of ad space within mobile applications. Their platform allows media buyers and marketers to efficiently purchase ad space to reach specific audiences, while app publishers can monetize their applications by selling ad space. InMobi offers a range of advertising solutions, including demand-side platforms (DSPs) for buyers and supply-side platforms (SSPs) for publishers, along with analytics tools to enhance ad performance and minimize fraud. Unlike many competitors, InMobi also provides educational resources through InMobi U, helping clients understand the in-app programmatic ecosystem. The company's goal is to optimize ad revenue for both advertisers and publishers while establishing itself as a leader in mobile advertising education.

Kadubeesanahalli, IndiaHeadquarters

2007Year Founded

$214.6MTotal Funding

DEBTCompany Stage

Consumer Software, Education, EntertainmentIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Free Lunch

Pet Insurance

Employee Assistance Program

Risks

Increased competition from local players like VerSe in the digital marketing space.

Potential over-reliance on debt financing could impact financial stability.

Pressure to deliver on AI-driven expansion could strain resources if not managed well.

Differentiation

InMobi offers a comprehensive suite of advertising solutions for advertisers and publishers.

The company provides advanced analytics and optimization tools to improve ad performance.

InMobi's partnership with Scope3 pioneers green media offerings, attracting eco-conscious brands.

Upsides

InMobi secured $100 million to enhance AI capabilities for sophisticated ad targeting.

The company is recognized as a 'Strong Performer' in the sell-side platform market.

InMobi's planned IPO indicates strong market confidence and potential capital for expansion.

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