AVP of Process Improvement

Responsibilities

The AVP of Process Improvement will develop and execute a long-term process improvement strategy aligned with Medicaid’s strategic objectives, identify key operational areas for improvement, lead comprehensive assessments of existing business processes, utilize methodologies such as Lean, Six Sigma, and BPR to analyze current state and recommend future state improvements, partner effectively with senior leadership across the organization, establish and maintain a standardized framework for process improvement methodologies, ensure consistent application of best practices, develop and implement training programs to build process improvement capabilities within the department, mentor and coach team members, use technology to intake, inventory and track progress on initiatives, identify and evaluate opportunities to leverage technology and automation, manage subcontractor and vendor performance, and champion a culture of continuous improvement throughout the organization.