AV Field Service Engineer at Latitude AI

Sacramento, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Audiovisual, TechnologyIndustries

Requirements

Experienced and customer-focused
Strong technical expertise in audiovisual (AV) systems
Excellent problem-solving skills
Ability to deliver outstanding customer service in dynamic field environments

Responsibilities

Install, configure, test, and commission AV systems including displays, projectors, control systems, conferencing systems, audio equipment, and video distribution
Provide on-site troubleshooting, diagnostics, and repairs for AV equipment and integrated systems
Perform routine maintenance, system updates, and calibration to ensure optimal performance
Collaborate with project managers, engineers, and clients to support installation and service activities
Document service activities, system configurations, and updates in company service management tools
Train and support end-users on AV systems and functionality as needed
Maintain knowledge of AV industry trends, emerging technologies, and manufacturer product updates
Ensure compliance with safety, quality, and company standards while on client sites

Skills

Key technologies and capabilities for this role

AV SystemsDisplaysProjectorsControl SystemsConferencing SystemsAudio EquipmentVideo DistributionTroubleshootingDiagnosticsSystem CalibrationInstallationMaintenance

Questions & Answers

Common questions about this position

What are the main responsibilities of the AV Field Service Engineer?

The role involves installing, configuring, and commissioning AV systems like displays, projectors, and conferencing systems; providing on-site troubleshooting, diagnostics, and repairs; performing maintenance and updates; collaborating with teams and clients; documenting activities; training end-users; staying updated on industry trends; and ensuring compliance with standards.

What skills and qualities are ideal for this position?

The ideal candidate needs strong technical expertise in AV systems, excellent problem-solving skills, and the ability to deliver outstanding customer service in dynamic field environments.

Is this a remote position or does it require on-site work?

This role requires on-site work, including providing technical support, troubleshooting, and repairs at client sites in dynamic field environments.

What is the employment type for this role?

This is a full-time position.

What makes a strong candidate for the AV Field Service Engineer role?

A strong candidate is experienced, customer-focused, with technical expertise in AV systems, problem-solving abilities, and skills to provide outstanding service in field settings.

Latitude AI

Develops automated driving technologies for vehicles

About Latitude AI

Latitude AI develops automated driving technologies aimed at enhancing the driving experience. Their primary product is a hands-free, eyes-off driver assist system designed for next-generation Ford vehicles. This system allows drivers to engage in other activities while the vehicle manages driving tasks, thereby making driving safer and less stressful. Latitude AI stands out from competitors by combining the agility of a startup with the manufacturing capabilities of Ford, enabling rapid development and integration of advanced technologies into vehicles. The company's goal is to redefine how people interact with their cars, improving safety and providing drivers with more free time during their journeys.

Pittsburgh, PennsylvaniaHeadquarters

2022Year Founded

VENTURE_UNKNOWNCompany Stage

Robotics & Automation, Automotive & TransportationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

401(k) Company Match

Paid Parental Leave

Paid Medical Leave

Unlimited Paid Time Off

Paid Holidays

Monthly Wellness Stipend

Professional Development Budget

Mental Health Support

Employee Discounts

Adoption Assistance

Backup Child and Elder Care Program

Pre-tax Commuter Benefits

Employer-paid Group Term Life Insurance

Risks

Competition from tech giants like Tesla and Google may impact market share.

Continuous updates needed due to rapid AI advancements could be costly.

Consumer skepticism and regulatory hurdles may slow technology adoption.

Differentiation

Latitude AI combines startup agility with Ford's manufacturing excellence.

Focuses on hands-free, eyes-off driver assist systems for Ford vehicles.

Operates independently while serving millions of Ford customers.

Upsides

Increased investment in AI-driven automotive technologies boosts sensor fusion advancements.

V2X communication technologies enhance vehicle interaction with the environment.

Edge computing enables real-time data processing, improving automated driving performance.

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