Automotive OEM Field Account Manager (Detroit/Cleveland) at Affinitiv

Detroit, Michigan, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

Must be located in Detroit/Cleveland
2+ years automotive retail dealer/vendor sales or service and/or manufacturer experience
Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times
Previous record of success and excellent employment references
Ability to thrive under pressure and maintain a positive problem-solving attitude
Travel is required
Strong marketing experience (big plus)
Strong verbal and written skills
Experience working with Outlook, Excel, Word, and other Office programs

Responsibilities

Enroll and maintain Subaru dealers
Inform & educate dealers on the program, program processes, and program updates
Train dealership and Subaru personnel on utilizing software and marketing programs
Assist dealers in selecting and launching individual & quarterly marketing programs
Support and direct the benefits of the program during in-person and phone follow-up
Act as the primary sales and support contact for assigned geography
Keep the company accurately apprised of the program status of each assigned dealership within Subaru’s territory
Build and maintain a highly professional relationship with the OEM field force and zone management

Skills

Key technologies and capabilities for this role

Account ManagementSalesDealer TrainingMarketing ProgramsCustomer SupportRelationship BuildingTerritory ManagementOEM RelationsVerbal CommunicationWritten Communication

Questions & Answers

Common questions about this position

What benefits does Affinitiv offer?

Affinitiv offers a comprehensive benefits package including medical, dental, vision, and 401K effective day 1, along with generous PTO.

Where must candidates be located for this role?

Candidates must be located in Detroit or Cleveland, with travel required within the assigned territory.

What experience and skills are required for this position?

The role requires 2+ years of automotive retail dealer/vendor sales or service and/or manufacturer experience, strong verbal and written skills, proficiency with Outlook, Excel, Word and other Office programs, and the ability to thrive under pressure.

What is the company culture like at Affinitiv?

Affinitiv celebrates diversity, equality, and an inclusive environment, provides an environment of mutual respect, and offers generous PTO to support work-life balance.

What makes a strong candidate for this Account Manager role?

A strong candidate has 2+ years of automotive sales or service experience, a record of success with excellent references, strong marketing experience, and the ability to build professional relationships while thriving under pressure.

Affinitiv

Data-driven solutions for automotive customer engagement

About Affinitiv

Affinitiv offers integrated, data-driven solutions for the automotive industry, focusing on enhancing the customer lifecycle from initial engagement to long-term loyalty. They work closely with clients like OEMs, dealerships, and service centers to create personalized strategies that improve customer engagement and retention. Their tools help automotive businesses maximize sales conversions and track marketing metrics, generating revenue through subscription fees and consulting services. The goal is to enable clients to stay connected with customers and drive growth through improved experiences.

Chicago, IllinoisHeadquarters

2016Year Founded

GROWTH_EQUITY_VCCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

201-500Employees

Benefits

Work from Here - Our work from here policy allows for remote working and gives team members a choice to collaborate in person as leaders can hold meetings on campus.

Medical, Dental, & Vision Insurance - Health benefits at Affinitiv begin your first day of employment. There is no waiting period. Optional insurance for your furry family members available.

Generous PTO, 9 paid holidays, 8 hours of VTO - Affinitiv offers annual PTO, plus 9 paid holidays, and 8 hours of Volunteer Time Off (VTO).

Professional Development - We believe in growing our organization through our people. Highlights of our growing professional development program include a leadership development training series open to all employees and a true feedback culture.

Flexible Spending Accounts - Company matching HSA plan as well as flexible spending on dependent care. For selected plans Affinitiv provides an annual HSA match of $500 for individuals and $1000 for family plans.

401(k) - Work hard, play hard, plan hard. Affinitiv matches 50% up to 6%. There is no waiting period to get started.

Risks

Increased competition from companies like Dealer-Pay and Dealertrack in payment solutions.

New executive appointments may disrupt existing client relationships or internal processes.

Adapting marketing strategies for emerging EV demographics may pose challenges.

Differentiation

Affinitiv offers end-to-end solutions for the entire automotive customer lifecycle.

The company provides data-driven, integrated solutions tailored specifically for the automotive industry.

Affinitiv's Tech Video enhances transparency in service interactions with high-definition video technology.

Upsides

Appointment of Andy Byrne as CRO signals strategic focus on revenue growth.

Recognition with 2023 AWA 'Rising Star' Award highlights innovation in video technology.

Growing EV market offers opportunities for targeted marketing strategies.

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