[Remote] Atlassian Technical Advisory Manager (TAM) at Verinext

Duluth, Minnesota, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

5+ years of experience working with Atlassian tools (Jira, Confluence, Service Management, etc.)
Demonstrated experience in Atlassian solution design, administration, or consulting
Strong understanding of Agile, ITSM, and DevOps frameworks
Excellent communication, presentation, and client relationship skills
Proven ability to lead workshops and stakeholder discussions
Atlassian certifications (ACP, ACP-Cloud, Jira Admin) (Preferred)

Responsibilities

Partner with clients to align Atlassian tool usage with organizational objectives
Develop and maintain a strategic backlog of improvements, roadmap initiatives, and optimization opportunities
Provide executive-level reporting and recommendations to drive ROI and efficiency
Serve as the primary subject matter expert across Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps
Evaluate and recommend new features, apps, and integrations aligned with client goals
Stay current with Atlassian product updates, feature releases, and governance best practices
Identify inefficiencies and process gaps within existing Atlassian environments
Design scalable configurations, workflows, and permission schemes to improve performance and maintainability
Establish governance and standards that ensure consistency and risk reduction across teams
Work directly with executives, team leads, and administrators to translate business needs into technical and process solutions
Attend key meetings, prepare presentations, and assist in change management and communication planning
Guide clients in app evaluation, licensing optimization, and vendor management decisions
Support demos, proofs of concept, and integration initiatives

Skills

Key technologies and capabilities for this role

JiraConfluenceJira SoftwareJira Service ManagementAtlassian MarketplaceAtlassian ecosystemstrategic consultinggovernance frameworks

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What is the salary for this Atlassian Technical Advisory Manager role?

This information is not specified in the job description.

What key skills are required for this role?

Expertise in Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps is required, along with skills in strategic advisory, process optimization, governance, and stakeholder engagement.

What is the company culture like at Verinext?

Verinext has a team-oriented culture that thrives on innovation and fun, and it has been recognized as a 'Best Place to Work' by the Philadelphia Business Journal for 10 consecutive years.

What makes a strong candidate for this TAM position?

Strong candidates will have deep technical expertise in the Atlassian ecosystem, experience providing strategic consulting to enterprise clients, and the ability to engage stakeholders to align tools with business goals.

Verinext

Managed services for digital transformation solutions

About Verinext

Verinext provides managed services and technology solutions aimed at helping businesses modernize their technology environments for better efficiency and digital transformation. Their offerings include a wide range of services such as customer engagement, data protection, digital innovation, hybrid infrastructure, and intelligent automation. Verinext tailors its solutions to meet the specific needs of each client, which allows businesses to automate tasks, secure their data, and enhance customer experiences. Unlike many competitors, Verinext focuses on delivering end-to-end solutions that accelerate technology investments and ensure a quicker return on value. The company's goal is to empower clients to maximize their technology investments and prepare for future challenges.

Duluth, GeorgiaHeadquarters

1999Year Founded

MERGERCompany Stage

Robotics & Automation, Enterprise Software, CybersecurityIndustries

201-500Employees

Risks

Increased competition from similar IT consultancy firms may erode market share.

Rapid technological changes could outpace Verinext's service updates, risking client dissatisfaction.

Economic downturns may reduce enterprise IT budgets, impacting Verinext's revenue.

Differentiation

Verinext offers comprehensive end-to-end IT solutions for digital transformation.

The company specializes in intelligent automation and hybrid infrastructure services.

Verinext provides tailored solutions to meet unique client needs in digital transformation.

Upsides

Partnerships with BigPanda and Halcyon enhance Verinext's cybersecurity and AI capabilities.

Expansion in Birmingham and other regions increases client engagement and service delivery.

Merger with Veristor doubles geographic reach and customer base, enhancing market presence.

Land your dream remote job 3x faster with AI

Try Jobo Free