Sales Associate - Baxter

Employment Type: Full-time

Position Overview

At Baxter, we are deeply connected by our mission to save and sustain lives. As a Sales Associate (SA), you will represent Baxter and our products, taking pride in the value and quality they provide to patients. Your role is crucial in building trust and establishing relationships with healthcare professionals who rely on Baxter solutions daily. You will be the face and voice of our solutions, enjoying the connections between teams and contributing to business results through your insights and feedback.

Territory

• Greater Los Angeles area
• San Diego
• Las Vegas

Note: This role is field-based. Candidates must reside in the assigned territory and be able to travel up to 50%, including overnight travel.

Responsibilities

• Support territory sales activities to drive overall revenue numbers for the region, with a focus on specific product lines.
• Provide product in-service training for the Patient Support Systems portfolio (Smartbeds, surfaces & other medical devices) in a hospital setting to support product optimization.
• Ensure educational programs meet corporate and customer goals, acting as a liaison between the team and customers.
• Work directly alongside the sales team and customers, communicating with internal partners and ensuring customer satisfaction.
• Participate in delivery/implementation planning activities (customer meetings, conference calls, WebEx training, etc.).
• Utilize Salesforce to drive new sales opportunities and maintain existing business.
• Meet monthly, quarterly, and annual quotas assigned by the corporation.
• Lead all aspects of the installation of new products post-delivery to customers.
• Engage with the install base and existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience.
• Provide account management support by identifying potential or actual customer complaints/issues and acting as a liaison between the sales team and customer to reach problem resolution.
• Establish an understanding of the portfolio’s competitive differentiation to assist customers in product selection.
• Ensure clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing.
• Schedule and complete customer sales calls quotas and follow up on opportunities to develop the business.
• Assist with the setup of product demonstrations for customers as requested.
• Provide input on new markets and products, handle customer concerns, and collaborate with other teams.
• Support site visits, product fairs, and mock rooms, as necessary.
• Record activities and contacts within Salesforce.com, ensuring all information remains current and detailed.

Company Information

At Baxter, our mission is to save and sustain lives. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Our products and therapies are found in almost every hospital worldwide, in clinics, and in the home. We create a place where we are happy, successful, and inspire each other. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.