Associate Product Manager at Northern Trust

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

College or University degree and/or relevant proven work experience; Related Industry qualification (e.g. ACCA) required/preferred
3+ years of experience in Agile product management
Financial Services industry experience
Familiarity with financial regulations (e.g., KYC, AML) or experience managing products in a highly regulated environment
Hands-on experience with payment rails (e.g., Card, ACH, wires) and/or asset transfer systems (e.g., ACATS)
Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
Experience writing user stories, epics, test cases, and business cases with working understanding of design thinking and enabling products/services through digital channels (online, mobile, etc.)
Familiarity with tools such as Azure, JIRA, Agile methodologies (e.g., sprint planning), and Miro
Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook
Good oral and written communication skills; experienced in constructing/overseeing logical and conclusive presentations
Understanding of online and mobile banking and payments services, client needs, and impact on product development agenda/roadmap
Good at building key relationships, influencing, and negotiating with clients, partners, and leaders across multiple disciplines
Strong organizational skills
Program or project management experience advantageous (planning, analysis, design, governance)
Knowledge of business strategy development for long-term planning and managing profitability/performance

Responsibilities

Support discovery and innovation by creating client personas and evaluating competitors for banking, trust, investment, brokerage, loan account management products
Assist in new product planning activities by deriving forecasts, composing product requirements, and establishing future metrics
Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness, and productivity
Support new product introduction by creating the risk analysis
Track customer satisfaction, evaluate metrics and KPIs, gauge channel performance, conduct post-product launch audits
Provide sales support through RFP response and review
Monitor capital and expenses and rate card alignment across regions
Help execute the strategy of the product umbrella as outlined by the Lead Product Manager, Head of Product Management, and Product Executive
Perform Product Management Lifecycle activities in partnership with the Senior Product Manager, such as defining target client segment market, evaluating industry trends, uncovering opportunities, performing launches, and post-launch assessments/recommendations
Perform regular maintenance of product materials
Carry out complex activities with significant financial, client, and/or internal business impact
Serve as a key subject matter expert and mentor to more junior level employees