Associate, Order Management (Billing Specialist) at S&P Global

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor’s degree in any field (Finance/Accounting-related course is preferred but not required)
Excellent oral and written communication skills
1 – 2 years of related work experience or related degree
Customer service experience or working in fast paced environment with Sales Organization
Work overtime as needed during the month end close
Flexible schedule to meet important deadlines
Occasional travel may be required
Occasional work on Manila Holidays may be required
Intermediate knowledge in Excel is highly preferred
Strong organizational skills and ability to prioritize
Integrity, honesty, positive attitude, strong attention to details, and a desire to learn independently are all essential
Must be willing to work in India, Hyderabad on a night shift schedule

Responsibilities

Responsible for ensuring all Sales Orders are accurately following SPDJI Sales Guidelines
Performs data entry in Salesforce
Completes Invoicing in home based system PIMS – (Product Information Management System)
Thorough review and processing of AUM (Assets Under Management) within macro built templates
Process renewals per SPDJI policies and provide clear communication to Sales/Finance Team
Understanding of basis points and an Index held within S&P Dow Jones
Follow up with clients for quarterly reporting of Assets Under Management
Communicate across departments to ensure on time invoicing and accurate billing
Generate and provide metrics requested by SPDJI
Ability to work independently and confidently respond to sales/finance
Generate and manage ongoing spreadsheets/templates for the lifecycle of an agreement between AUM and SPDJI
Responsible for accurate calculations of reporting provided by clients via sales agreements
Ability to review agreements/contracts and have a full understanding of processes required to successfully invoice clients
Due to work shifts, follow natural alignment to regional Sales Teams & create a good working relationship w Sales Teams, finance & corporate
Maintain flexibility and clear line of communication to/from management
Understand when to question and escalate to avoid inaccuracy
Work across SPDJI organization to resolve any client issues in a timely manner regarding invoicing
Responsible for adhering to all audit requirements throughout year
All work is accepted via Cases in SFDC, document all communication around orders via SFDC
Complete various assignments as required and/or assigned

Skills

Salesforce

Data Entry

Invoicing

PIMS

AUM Processing

Excel Macros

Client Communication

Sales Policies

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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