Associate Mako Product Specialist - Hampton, VA at Stryker

Hampton, Virginia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Healthcare, OrthopedicsIndustries

Requirements

4-year degree or equivalent
Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management)
Ability to lift, push, pull and carry up to 50 lbs (exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects)
Must have a valid driver’s license
Fluency in written and spoken English required
Willingness to travel 60%
Availability for on-call duties, including evenings, weekends, and holidays
Preferred
1 year relevant work experience
Previous clinical experience (e.g. nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes)
Extracurricular involvement (e.g. community service, leadership organizations, athletic teams)

Responsibilities

Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision
Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning
Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation
Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies
Maintain and control locally consigned equipment, instruments, implant, and disposables inventories
Build foundational relationships with customers through active participation in account management and support
Provide prompt and accurate complaint reports in compliance with quality system requirements
On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support
Assist in product demonstrations and lab logistics
Solve product problems for customers promptly and efficiently

Skills

Key technologies and capabilities for this role

Mako RobotRobotic-Assisted SurgeryOrthopedic SurgeryCT Scan SoftwareImplant PlanningSurgeon TrainingInventory ManagementSurgical InstrumentationTechnical SupportProduct DemonstrationsCustomer Relationship ManagementEquipment Maintenance

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is field-based with 60% travel required.

What are the required qualifications for this position?

A 4-year degree or equivalent is required, along with demonstrated aptitude in technical skills, technology systems, and administrative procedures such as ERP software and Office Suite.

What physical requirements does this job have?

The role requires the ability to lift, push, pull, and carry up to 50 lbs, exerting up to 50 pounds of force occasionally and up to 20 pounds constantly, and handling instruments potentially contaminated by blood or bodily fluids.

Is there on-call duty required in this role?

Yes, on-call duties including evenings, weekends, and holidays are required as determined by territory needs to address urgent technical needs.

What makes a strong candidate for this position?

Strong candidates will have a 4-year degree, 1 year of relevant work experience, previous clinical experience such as nursing or surgical tech, and extracurricular involvement demonstrating leadership.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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