Associate Director, Growth Innovation at Airwallex

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, TechnologyIndustries

Requirements

Strong role-related expertise in growth experimentation and innovation
Founder-like energy with real impact, accelerated learning, and true ownership mindset
Sharp thinking, motivated by mission and operating principles
Ability to move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor
Humble and collaborative approach
Experience turning zero-to-one ideas into real products end-to-end ("get stuff done")
Proficiency in using AI to work smarter and solve problems faster
Builder’s mindset with creativity and data-driven decision-making
Passion for delivering value to customers and scaling impact globally

Responsibilities

Lead growth experiments end to end: Design the Airwallex roadmap for Rewards and Campaigns, set hypotheses, define target segments, and measure impact on acquisition, activation, retention, and revenue
Identify and size new opportunities: Collaborate with the strategy team to define ideal customer profiles, priority use cases, and product adoption journeys; adapt Rewards and Campaigns for global and regional market differences
Build the growth testing system: Establish frameworks, instrumentation, and review cadences for experiment design, governance, and decision logs; ensure reliable data and consistent, data-driven decisions
Drive creative for growth: Partner with the Head of Creative to brief, test, and ship assets (visual, copy, video) aligned with brand and product strategy; run structured creative testing to lift conversion
Deliver cross-functionally: Work with Product, Engineering, Marketing, and Data Science to scope, resource, and ship experiments; define rollout plans and operating processes to ensure scalability and compliance
Influence strategy: Synthesize experiment insights into recommendations for roadmap, resourcing, and go-to-market; communicate progress and decisions to senior leadership to align with company priorities

Skills

Key technologies and capabilities for this role

data-driven decision-makingexperimentationgrowth innovationAIproduct buildingpaymentsfinancial platform

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is onsite and based in Singapore.

What skills and attributes does Airwallex value in candidates?

Airwallex values successful builders with founder-like energy, strong role-related expertise, sharp thinking, humility, collaboration, a builder’s mindset, data-driven decision-making, creativity, and using AI to solve problems faster.

What is the company culture like at Airwallex?

Airwallex has a collaborative, results-driven culture that thrives on experimentation, innovation, continuous learning, mentorship, career growth, and celebrating diverse perspectives.

What does the Growth team focus on?

The Growth team is collaborative and results-driven, focusing on experimentation, innovation, creativity, data-driven decision-making, and scaling impact globally through new growth levers.

What makes a strong candidate for this role?

Strong candidates are successful builders with founder-like energy, real ownership, sharp thinking, good judgment, curiosity, collaboration, and experience leading growth experiments end-to-end, especially in Rewards and Campaigns.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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