Model N

Associate Director, Employee Experience & Communications

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Corporate CommunicationsIndustries

Manager of Employee Experience & Communications

Employment Type: Regular Full-Time

Position Overview

We are looking for a collaborative, execution-focused Manager of Employee Experience & Communications to join our People Team. This role plays a critical part in shaping how employees engage with Model N—from onboarding through career milestones—while ensuring they are informed, inspired, and aligned with our company’s mission. Reporting to the Chief People Officer and managing a small global team (1 US-based, 1 India-based), this role supports the development and implementation of initiatives that drive employee engagement, foster an inclusive culture, and ensure consistent internal communications across Model N. You’ll work closely with People Team peers and cross-functional partners to build strong connections between employees and our shared goals.

Responsibilities

  • Manage and develop a global team of two to deliver high-impact employee experience and internal communications initiatives.
  • Execute internal communications in partnership with the Chief People Officer, including messaging for key business updates, executive communications, and change initiatives.
  • Collaborate with internal stakeholders—including Marketing, HRBPs, and other People functions—to identify communication gaps and design programs that enhance employee connection and culture.
  • Deliver thoughtful, multi-channel internal communications that connect employees to our mission, reinforce our values, and drive clarity and transparency.
  • Design and manage programs that enhance the employee lifecycle experience—from onboarding and milestone moments to engagement surveys and culture campaigns.
  • Support the coordination and storytelling around employee recognition, engagement results, and change efforts.

Qualifications

  • Minimum of 6 years of experience in internal or corporate communications, employee engagement, or related fields.
  • Strong writing and storytelling skills with the ability to tailor messages for different audiences and platforms.
  • Demonstrated ability to execute in a fast-paced, dynamic environment and manage multiple priorities.
  • Experience working closely with senior leaders and acting as a communications advisor or thought partner.
  • Previous experience managing small teams or indirect reports across time zones is a plus.
  • Familiarity with enterprise B2B SaaS environments preferred.
  • Bachelor’s degree required; advanced degree a plus.

Company Information

(Company information not provided in the original description)

Application Instructions

(Application instructions not provided in the original description)

Skills

Internal Communications
Employee Engagement
Storytelling
Cross-Functional Collaboration
Change Management
Program Development
Multichannel Communication

Model N

Cloud-based revenue management solutions provider

About Model N

Model N offers cloud-based revenue management solutions tailored for the high-tech and life sciences industries, helping clients maximize revenue throughout the commercialization process. Their platform includes industry-specific tools like Revenue Cloud for Pharma and Medtech, which address complex pricing and compliance challenges. Clients subscribe to Model N's software-as-a-service (SaaS) model, ensuring continuous updates and support. The company's goal is to enable clients to efficiently bring life-changing products to market while navigating regulatory complexities.

San Mateo, CaliforniaHeadquarters
1999Year Founded
$36MTotal Funding
IPOCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
401(k) Company Match
Paid Vacation
Life Insurance
Pet Insurance
Employee Assistance Programs
Mental Health Support
Employee Stock Purchase Plan
Professional Development Budget

Risks

Vista acquisition may disrupt operations or affect company culture.
GenAI integration may face adoption challenges among existing clients.
Inflation Reduction Act could impact clients' revenue, affecting investment in Model N.

Differentiation

Model N specializes in revenue management for life sciences and high-tech industries.
Their solutions address complex pricing, compliance, and revenue challenges in targeted sectors.
Model N's SaaS model ensures continuous updates and support for its clients.

Upsides

Integration of GenAI enhances efficiency in revenue management processes.
New Medicare Part D rebate feature aids compliance with Inflation Reduction Act.
Vista Equity acquisition provides resources for market expansion and product enhancement.

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