KAYAK

Associate Client Success Manager

Seoul, South Korea

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Online Media, TravelIndustries

Requirements

Candidates should possess a Bachelor's degree with a strong academic record, native-level proficiency in Korean, excellent command of English, and 3+ years of experience managing digital advertising accounts, integrated marketing campaigns, or client-direct relationships. A solid understanding of the online media industry and proficiency in Microsoft Office and Google Suite are also required.

Responsibilities

As an Associate Client Success Manager, you will manage the communication and relationships of advertising campaigns, analytically track and optimize campaigns to best meet client goals and objectives, collaborate closely with the sales team to build and maintain client relationships, provide optimization recommendations and assist with deck creation, clearly communicate the progress of campaigns to clients and internal stakeholders, and display critical thinking and problem-solving skills when working on multiple competing priorities.

Skills

Microsoft Office
Google Suite
Analytical ability
Communication skills
Problem-solving skills

KAYAK

Travel search engine for flights and hotels

About KAYAK

KAYAK is a travel search engine that assists users in planning and managing their travel experiences. It provides a platform for searching flights, hotels, rental cars, and vacation packages, catering to individual travelers, families, and business professionals. KAYAK aggregates information from numerous travel sites, allowing users to compare prices and options in one place, making it easier to find the best deals. The company earns revenue through advertising and referral fees when users book services through its platform. KAYAK also offers premium features like fare alerts and price forecasts to enhance user experience. With a user-friendly design and flexible travel options, KAYAK aims to simplify the travel planning process for a global audience.

Key Metrics

Stamford, ConnecticutHeadquarters
2004Year Founded
$237.3MTotal Funding
ACQUISITIONCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Wellness
Social Life
Education
Flexible Hours and Happier Days

Risks

Competitors like Expedia are advancing AI features, potentially outpacing KAYAK's technology.
KAYAK missed acquiring ITA Software, now a key asset for Google Flights.
Booking Holdings' loyalty program expansion could threaten KAYAK's customer retention.

Differentiation

KAYAK aggregates data from multiple travel sites for comprehensive price comparisons.
KAYAK offers unique tools like price forecasts and flexible travel options.
KAYAK manages a diverse portfolio of metasearch brands globally.

Upsides

KAYAK's integration with Blockskye enhances secure payment processing for business clients.
Growing solo travel trends offer KAYAK opportunities to tailor specific travel packages.
KAYAK's data shows increased demand for long-haul trips, especially to Asia.

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