Assistant Store Manager - Greenwich at Rothy's

Greenwich, Connecticut, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, Sustainable ApparelIndustries

Requirements

Comfortable in a fast-paced, ever-changing environment
Excellent communicator able to report information clearly and concisely
Careful listener that thinks on their feet and provides great solutions for customer-oriented issues
Able to learn quickly, think critically, and take productive action without being requested
Able to evaluate and solve problems effectively, solution-oriented, results-driven
Proficient with operations-related technologies such as Shopify, Google Suite, and Microsoft Office products
High degree of flexibility and willingness to take on a variety of large and small projects
18 years of age or older
2-4 years of experience in a leadership role in retail, hospitality, or a customer-oriented industry
Positive attitude and relentless focus on ensuring customers and team have the best experience
Leads with kindness and loves working in a team environment
Availability to work full time, 5 days a week, including Fridays, weekends, evenings, and holidays
Ability to work on feet up to 8 hours a day in a busy store environment
Ability to lift up to 25 pounds

Responsibilities

Effectively communicate Rothy’s brand story, values, and mission to customers and store associates
Share expert brand and product knowledge to allow customers to personally experience the style, look, and quality of shoes
Assist with hiring, developing, and motivating the in-store team to deliver excellent in-store customer experience
Onboard and train in-store staff alongside the Store Manager and Keyholders
Master internal systems to process orders effectively
Establish and maintain positive business partner relationships and act as liaison for effective communication
Support Store Manager in larger initiatives or operational changes
Serve as the main touchpoint for keyholders to ensure operational processes are understood by in-store staff
Collaborate with Retail Ops Team and assist in training the team on SOPs, store guidelines, and expectations

Skills

Key technologies and capabilities for this role

Retail ManagementCustomer ServiceTeam LeadershipStaff TrainingProduct KnowledgeBrand CommunicationHiring

Questions & Answers

Common questions about this position

What is the work arrangement or location for this Assistant Store Manager role?

This is a full-time position based at the store in Greenwich, CT.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Assistant Store Manager position?

Candidates need to be proactive quick learners comfortable in fast-paced environments, excellent communicators and careful listeners, solution-oriented with critical thinking, and proficient with operations technologies like Shopify and Google.

What is the company culture like at Rothy's retail team?

Rothy's fosters an inclusive environment focused on sustainability, with an extraordinary retail team that provides exceptional customer experiences through expert product knowledge and out-of-this-world service.

What makes a strong candidate for this Assistant Store Manager role?

Strong candidates have experience in high-volume retail environments, leadership skills for hiring and motivating teams, and the ability to quickly master systems while delivering excellent customer service.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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