Assistant Night Manager Full Time at BJ's Wholesale Club

Manchester, New Hampshire, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Working closely with the Assistant Club Manager of Merchandise
Ensuring merchandise is properly stocked and available for sale
Maintaining presentation standards
Delivering a positive member experience
Overseeing the nightly execution and performance of merchandise department tasks
Directing the work of the overnight team (no direct supervisory responsibilities)
Coaching, teaching, and developing all overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Teaching, developing, and motivating team members for successful execution of club merchandising
Ensuring merchandise is available for sale in proper quantities throughout the club
Serving as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
Completing yearly certification for a forklift license

Responsibilities

Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication and trust to create a safe and collaborative environment
Acknowledge others’ contributions, support team success, and help create a positive, encouraging work environment
Ensure daily execution of GOLD Member Standards and reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club
Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience
Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary
Consistently deliver GOLD Standards in the club
Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets
Use cost discipline (incomplete in description)

Skills

Key technologies and capabilities for this role

merchandise stockingpresentation standardsinventory managementnight shift operationsteam directionmember experienceretail operations

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What salary or compensation can I expect for the Assistant Night Manager role?

This information is not specified in the job description.

What skills or responsibilities are key for the Assistant Night Manager?

Key responsibilities include ensuring merchandise is stocked and presented properly, directing the overnight team, coaching and developing team members for GOLD standards, and serving as Manager on Duty for club operations. Must complete yearly forklift certification, with BJ’s covering costs.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes a world-class team making real impact, living values like inclusive behavior and ethical choices, creating safe collaborative environments, and celebrating team members' contributions.