Assistant Manager, Store at Brixmor Property Group

Pleasant Prairie, Wisconsin, United States

Brixmor Property Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Progressively responsible retail experience (3 years)
  • Experience analyzing financial reports
  • Ability to manage store operations independently
  • Ability to manage effectively in a fast-paced environment
  • Ability to manage multiple situations simultaneously
  • Ability to manage resources ensuring established service levels are achieved at all times
  • Knowledge of customer service techniques
  • Knowledge of supervisory practices and procedures
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Strong problem-solving skills
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to plan and prioritize workload
  • Ability to handle confidential and sensitive information

Responsibilities

  • Demonstrates a calm demeanor during periods of high volume or unusual events, and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team
  • Displays a "customer comes first" attitude by training and holding team members accountable for delivering legendary customer service
  • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives
  • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
  • Plans, identifies, communicates, and delegates appropriate responsibilities and practices along with the Store Manager to team members to ensure smooth flow of operations
  • Provides coaching and direction to the store team to take action and to achieve operational goals
  • Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
  • Monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements
  • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations
  • Ensures adherence to applicable wage and hour laws for nonexempt team members and minors
  • Uses all operational tools to plan for and achieve operational excellence in the store (e.g., Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management)
  • Uses discretion in accessing external resources to support store operations and to execute Simon Corporate and Starbucks initiatives
  • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance
  • Actively manages team members in collaboration with the Store Manager by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team member performance. Manages ongoing team member performance using performance management

Skills

Customer Service
Team Management
Store Operations
Staffing
Talent Acquisition
Coaching
Operational Planning
Leadership

Brixmor Property Group

Owns and operates retail shopping centers

About Brixmor Property Group

Brixmor Property Group owns and operates around 360 retail centers in the United States, serving as important locations where retailers and communities interact. Their properties range from large shopping centers to smaller spaces available for lease or sale. The company focuses on sustainable growth by revitalizing underused assets and collaborating with businesses to create lively retail environments. Brixmor's revenue comes mainly from leasing spaces to a variety of tenants, including national retailers, local businesses, and seasonal pop-up shops. They offer flexible leasing options and prime locations to attract a diverse clientele. Brixmor stands out from competitors through its commitment to community engagement and sustainable practices, ensuring that its properties remain appealing and beneficial to both tenants and local communities.

New York City, New YorkHeadquarters
1985Year Founded
$400MTotal Funding
IPOCompany Stage
Real EstateIndustries
201-500Employees

Benefits

Paid parental leave
Medical/Rx/Vision coverage
Dental
Flexible spending accounts
401(k)
Life insurance
Service days
Education assistance

Risks

Rising interest rates could impact Brixmor's financing for acquisitions and redevelopment.
E-commerce growth may reduce foot traffic to Brixmor's physical shopping centers.
Potential tenant bankruptcies could increase vacancy rates and reduce rental income.

Differentiation

Brixmor focuses on grocery-anchored centers, ensuring stable foot traffic and revenue.
The company partners with entrepreneurs to revitalize underused assets, enhancing community value.
Brixmor offers flexible leasing options, attracting diverse tenants including pop-up shops.

Upsides

Moody's upgraded Brixmor's credit rating to 'Baa2', reflecting strong operating results.
Record occupancy rates and lease retention indicate robust demand for Brixmor's properties.
Brixmor's focus on sustainability aligns with increasing tenant and investor preferences.

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