Assistant Manager- Georgetown at Club Monaco

Washington, District of Columbia, United States

Club Monaco Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, FashionIndustries

Requirements

  • A minimum of 1 year of retail management experience
  • Excellent interpersonal skills supporting a team environment
  • Excellent English communication (verbal and written)
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Hours/days of work vary due to the demands of the business
  • Must be able to work shifts standing and walking, able to lift approximately 20lbs, and to pack, unpack and move stock

Responsibilities

  • Assist in motivating staff and align daily activities to achieve business goals
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Model and ensure dress code compliance
  • Monitor service associate breaks and shift changes
  • Communicate top and bottom sellers to Store Manager
  • Respond to changing demands of the business
  • Conduct hourly sales reads and coach staff on exceeding sales targets
  • Achieve personal sales targets
  • Protect the customer experience in all business areas
  • Focus staff on the importance of the quality of our relationships with our customers
  • Ensure proper training on product knowledge for staff
  • Lead by example in client capture results
  • Ensure compliance with all policies and procedures
  • Ensure daily monitoring and execution of sales and payroll goals
  • Uphold and model established best practices
  • Be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
  • Demonstrate flexibility and innovation in recognizing and reacting to changing work demands
  • Effectively leverage and appropriately delegate responsibilities to staff
  • Foster a challenging and positive team environment in which members participate, cooperate with and support each other
  • Provide a clear sense of direction for service associates
  • Take accountability for personal results
  • Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
  • Be knowledgeable of and follow all policies in company manuals (Store Operations Manual, Store Audit Standards, Point of Sales Manual, Human Resources Manual, Loss Prevention Manual, and Store Audit Standards)

Skills

Retail Sales
Customer Service
Team Leadership
Store Operations
Sales Targets
Product Knowledge
Clienteling
Sales Floor Management

Club Monaco

Fashion retailer specializing in elegant clothing

About Club Monaco

Club Monaco specializes in stylish clothing for men and women, offering a range of products including dresses, shirts, pants, sweaters, outerwear, and accessories. Their clothing is characterized by high-quality materials and sophisticated designs, appealing to fashion-conscious individuals who appreciate modern luxury. The company operates both online and through physical retail stores, generating revenue through direct sales and periodic promotions. Unlike many competitors, Club Monaco focuses on a blend of romantic elegance and timeless style, which helps maintain a loyal customer base. The goal of Club Monaco is to provide elegant and high-quality fashion that resonates with discerning customers in the North American market.

None, CanadaHeadquarters
1985Year Founded
BUYOUT_LBOCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Increased competition from fast fashion brands like Zara and H&M threatens market share.
The rise of second-hand clothing platforms diverts sales from traditional retailers.
Shift towards casual and athleisure wear may reduce demand for formal clothing lines.

Differentiation

Club Monaco offers modern yet timeless clothing with exceptional fits and fine fabrics.
The brand is recognized for its thoughtfully designed, purposeful collections since 1985.
Club Monaco maintains a blend of romantic elegance and timeless style in its offerings.

Upsides

Sustainable fashion initiatives align with growing consumer demand for eco-friendly products.
Digital fashion shows can reduce costs and expand global audience reach.
AI-driven personalization on e-commerce platforms can enhance customer experience and conversion rates.

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