Assistant manager at Dollar Tree

High Point, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High school diploma or equivalent preferred
Ability to read, interpret, and explain operational directives (e.g., merchandise schematics) required
Store management experience in retail, grocery, or drug store environment preferred
Ability to lift up to 55 lbs. from floor to above shoulder height
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Strong communication, interpersonal, and written skills required
Ability to work in a high-energy, team environment required
Exceptional customer service, organizational, and communication skills required
Strong problem solving and decision-making skills required
Willingness to provide detailed background information for specialized licenses (if store sells alcohol/tobacco)

Responsibilities

Assist with store functions and day-to-day store activities
Help customers in a positive, approachable manner and address questions or concerns
Organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas
Perform opening and closing procedures as needed
Process corporate directives (e.g., Pull and Hold/Destroy, Task Compliance, Key Survey, store communications)
Maintain promotional effectiveness of store-front fixtures and displays
Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits/receipts), and loss prevention
Maintain store areas to company standards (well-stocked sales floor, organized stockroom)
Protect and secure company assets, including store cash
Adhere to policies/procedures (including safety); ensure associates follow them
Help Store Manager supervise, train, and develop Store Associates
Ensure positive, safe, respectful environment with professional interactions
Maintain store cleanliness (clean/restock bathrooms, sweep/mop floors, take out trash, keep areas neat)
Other duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceStore OperationsMerchandisingInventory ManagementLoss PreventionTeam SupervisionPayroll ProcessingSchedulingCash HandlingRetail Sales

Questions & Answers

Common questions about this position

What benefits are offered for the Assistant Store Manager position?

Benefits include medical, pharmacy, dental, and vision insurance, Employee Assistance Program, retirement plans, educational assistance, and much more.

Is this a full-time or part-time role?

This is a full-time position.

What skills and experience are required for the Assistant Store Manager role?

Required skills include strong communication, interpersonal, and written skills; exceptional customer service, organizational, and communication skills; strong problem solving and decision-making skills; ability to work in a high-energy, team environment; and physical ability to lift up to 55 lbs. Preferred experience includes store management in retail, grocery, or drug store environments and a high school diploma or equivalent.

What is the company culture like at Dollar Tree for this role?

The culture emphasizes a positive, safe, and respectful environment with professional and friendly interactions, while working in a high-energy team setting and adhering to company policies.

What makes a strong candidate for the Assistant Store Manager position?

Strong candidates have store management experience in retail, grocery, or drug stores, a high school diploma or equivalent, strong communication and customer service skills, problem-solving abilities, and the physical capability to lift up to 55 lbs. in a high-energy team environment.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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