Valid ServSafe Food Safety Certification (required and must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, and lead through change
Effective communication skills to provide teams with information, direction, and support
Skills to build high-performing teams through collaboration, clear direction, and accountability
Ability to deliver results by setting clear expectations, following up consistently, and driving execution
Capability to develop talent and teams through collaboration, coaching, empowerment, and creating growth opportunities
Demonstrated leadership to foster trust, promote open communication, resolve conflicts constructively, and build inclusive relationships
Responsibilities
Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (preparing for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures
Maintain a positive member service experience
Uphold Grand Opening Look Daily (GOLD) standard club conditions
Lead audit compliance efforts
Drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Develop talent and teams by fostering a culture of growth through collaboration, coaching, empowerment, and continuous learning
Display leadership by promoting open communication, resolving conflicts, and building inclusive team environments
Teach, coach, and lead team members through training, feedback, and on-the-job coaching
Drive a values-based culture promoting strategic thinking, ethical decision-making, and inclusion