Assistant Club Manager at BJ's Wholesale Club

Warrensville Heights, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies and champion growth
Effective communication skills to provide teams with information, direction, and support
Skills to build high-performing teams by fostering collaboration, providing clear direction, and holding team members accountable
Ability to set clear expectations, follow up consistently, and drive execution to deliver results
Valid ServSafe Food Safety Certification (must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers costs and training)
At least 18 years old for 401(k) eligibility (implied for leadership role)

Responsibilities

Provide leadership and direction within the club and drive club performance, particularly for designated departments (Merchandising, Perishables, or Member Experience)
Ensure consistent execution of policies and procedures, positive member service experience, and Grand Opening Look Daily (GOLD) standard club conditions
Develop talent and teams through collaboration, coaching, empowerment, continuous learning, and creating opportunities for success
Display leadership by fostering trust, promoting open communication, resolving conflicts constructively, and building inclusive relationships
Lead audit compliance efforts, drive collaboration with Business Partners (BPs), and oversee onboarding, certification, and training for food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Teach, coach, and lead team members through training, feedback, and on-the-job coaching to support development
Drive a values-based culture promoting strategic thinking, ethical decision-making, and inclusion
Create a safe and collaborative team environment

Skills

Key technologies and capabilities for this role

LeadershipTeam ManagementTalent DevelopmentMerchandisingPerishables ManagementMember ExperienceCustomer ServiceRetail OperationsPolicy ExecutionPerformance Management

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical options, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require on-site work?

This is a full-time on-site role at BJ's clubs, working closely with the Club Manager and overseeing club operations, departments, and serving as Manager on Duty.

What certifications are required for the Assistant Club Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. May require yearly certification for a forklift license, and in Florida, a qualifier certification for retail propane oversight is needed, with BJ’s covering applicable costs and training.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What makes a strong candidate for the Assistant Club Manager in Training role?

Strong candidates exhibit leadership, talent development, business acumen through strategic thinking and data-driven decisions, effective communication, ability to lead through change, ensure policy execution, food safety, and operational excellence.