Assistant Club Manager at BJ's Wholesale Club

Madison Heights, Michigan, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Valid ServSafe Food Safety Certification (must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, and lead through change
Effective communication skills to provide teams with information, direction, and support
Skills to build high-performing teams through collaboration, clear direction, and accountability
Ability to deliver results by setting expectations, following up, and driving execution
Capability to develop talent through coaching, empowerment, and creating growth opportunities
Demonstrated leadership in fostering trust, open communication, resolving conflicts, and building inclusive relationships

Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (prepares for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures
Maintain a positive member service experience
Uphold Grand Opening Look Daily (GOLD) standard club conditions
Lead audit compliance efforts
Drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Foster a culture of growth by developing team members through collaboration, coaching, and empowerment
Teach, coach, and lead team members through training, feedback, and on-the-job coaching to support development and ensure learning in the flow of work
Drive values and team member engagement