Valid ServSafe Food Safety Certification (required and must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, and lead through change
Effective communication skills to provide teams with information, direction, and support
Skills to build high-performing teams through collaboration, clear direction, and accountability
Ability to set clear expectations, follow up consistently, and drive execution to deliver results
Capability to develop talent through coaching, empowerment, and creating growth opportunities
Demonstrated leadership in fostering trust, open communication, conflict resolution, and inclusive relationships
Responsibilities
Provide leadership and direction within the club, driving performance for directly managed departments (preparing for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures
Maintain a positive member service experience
Uphold Grand Opening Look Daily (GOLD) standard club conditions
Lead audit compliance efforts
Drive collaboration with Business Partners (BPs)
Oversee onboarding, certification, and training to ensure food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Develop talent and teams by fostering a culture of growth through collaboration, coaching, and empowerment
Promote team member engagement by teaching, coaching, leading, driving values-based culture, strategic thinking, ethical decision-making, and inclusion