Assistant Club Manager at BJ's Wholesale Club

Chicopee, Massachusetts, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Valid ServSafe Food Safety Certification (required and must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, and lead through change
Effective communication skills to provide teams with information, direction, and support
Capability to build high-performing teams, foster collaboration, provide clear direction, and hold team members accountable
Skills to set clear expectations, follow up consistently, and drive execution to deliver results

Responsibilities

Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (preparing for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures, positive member service experience, and Grand Opening Look Daily (GOLD) standard club conditions
Develop talent and teams by fostering a culture of growth through collaboration, coaching, empowerment, and creating opportunities for success
Display leadership by fostering trust, promoting open communication, resolving conflicts constructively, and building inclusive relationships
Lead audit compliance efforts, drive collaboration with Business Partners (BPs), and oversee onboarding, certification, and training for food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Teach, coach, and lead team members through training, feedback, and on-the-job coaching to support development and ensure learning in the flow of work
Drive a values-based culture by promoting strategic thinking, ethical decision-making, and inclusion
Create a safe and collaborative team environment

Skills

Key technologies and capabilities for this role

LeadershipTeam DevelopmentMerchandisingPerishables ManagementMember ExperiencePolicy ExecutionRetail OperationsCustomer ServicePerformance ManagementTalent Development

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require on-site work?

This is a full-time on-site role at BJ's clubs, working closely with the Club Manager and overseeing club operations, departments, and serving as Manager on Duty.

What skills and certifications are required for the Assistant Club Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. Additional requirements may include yearly forklift license certification and, in Florida, a qualifier certification for retail propane oversight through the Department of Agriculture and Consumer Services.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What makes a strong candidate for the Assistant Club Manager in Training position?

Strong candidates exhibit leadership, the ability to develop talent, strong business acumen through strategic thinking and data-driven decision-making, effective communication, and the capacity to lead through change while ensuring operational excellence.