Job Description: Operations Director

Position Overview

• Location Type: Hybrid
• Employment Type: FULL_TIME
• Salary: (Salary not provided in the text)

The Asian American Advocacy Fund (AAAF) is a 501(c)(4) social welfare organization based in Norcross, Georgia, dedicated to building power for Asian American communities through advocacy, organizing, and civic engagement. AAAF works to advance progressive policies and mobilize voters to create lasting political change.

This role is a key leader within the organization, responsible for overseeing and integrating finance, human resources, compliance, and administrative operations. It serves as a strategic advisor to the Executive Director (ED) and Program Director (PD), ensuring operational efficiency, financial sustainability, and a resilient, values-aligned organizational culture. As a core member of the executive leadership team, the Operations Director leads cross-functional coordination, ensuring alignment between operations, finance, HR, fundraising, and programmatic priorities. They supervise the Operations Team, manage risk, streamline workflows, and strengthen internal systems to support the organization's long-term success.

The Operations Director manages a team of four full-time staff, including roles focused on finance, office administration, development support, and HR/people operations. They are responsible for day-to-day team management, performance development, and long-term capacity-building across these functions. This position reports to the Executive Director.

Requirements

• (Requirements not explicitly listed in the text)

Responsibilities

Organizational Leadership & Team Management (40%)

• Serve as a key advisor to the Executive Director and a core member of the leadership team, contributing to strategic planning, decision-making, and resource allocation.
• Provide leadership and oversight for the Operations, ensuring equitable policies and effective systems across finance, HR, and compliance.
• Develop and implement strategies to create a strong, inclusive, and people-centered workplace culture.
• Support the development of organizational goals, while leading in the management of the Operations Team, and development of individual work plans and goals.
• Collaborate with the Program Director to align and implement operational functions with programmatic goals, ensuring seamless coordination across teams.
• Oversee staff recruitment, professional development, and performance management to enhance organizational effectiveness.
• Manage vendor relationships, contracts, and organizational resources to support operational and strategic effectiveness.

Finance, Compliance & Fundraising Operations (40%)

• Lead financial planning and strategy, budget management, and grant reporting across multi-entity organizations ensuring compliance with nonprofit GAAP, donor requirements, and organizational goals.
• Serve as the primary liaison to the outsourced accounting.

Company Information

The Asian American Advocacy Fund (AAAF) is a 501(c)(4) social welfare organization based in Norcross, Georgia.