Area Technical Operations Manager at Fresenius Medical Care

De Pere, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Adheres to FMCNA Compliance Program, regulatory and FMS policy requirements
Knowledge of water treatment, physical plant, medical equipment, mechanical/electrical systems maintenance and repair
Ensures compliance with company standard operating procedures, local, state, and federal regulations, OSHA requirements
Manages area with typically 10-25 clinics and 7-15 exempt/non-exempt employees
Proficiency in management systems (e.g., PeopleSoft, Kronos, Service Database)
Ability to pilot and implement new systems and processes
Skills in repair/maintenance of water treatment, dialysis, ancillary, test equipment, and physical plant per manufacturer recommendations and FMCNA procedures
Experience in inventory management, purchasing service parts, handling RGAs and warranty parts
Capability to perform water/dialysate sample collection, processing, review, evaluation, and reporting
Ability to transport equipment and perform Technical Assessments
Collaboration skills with Area Managers, Directors of Operations, Quality/Education personnel, Regional Technical Operations Manager, Project Manager, and Operations personnel

Responsibilities

Supervise overall operation, condition, maintenance, and repair of water treatment, physical plant, medical equipment, mechanical/electrical systems in centralized program for safety
Drive FMS culture through values and customer service standards; provide outstanding service to external/internal customers; develop relationships; resolve issues timely
Manage Technical Services for assigned area (10-25 clinics, 7-15 employees)
Work with Area Managers/Directors of Operations to meet operational, financial, regulatory requirements
Collaborate with Quality/Education personnel on cross-functional initiatives
Oversee area financial metrics (TAP, maintenance parts cost, travel/expenses)
Ensure data integrity in management systems (PeopleSoft, Kronos, Service Database)
Pilot and implement new systems/processes
Supervise repair/maintenance on equipment and physical plant; document activities
Purchase/maintain service parts inventory; return defective/warranty parts timely
Support QAPI process; cooperate on regulatory/OSHA compliance
Perform water/dialysate sample collection/processing and quality reporting
Transport equipment as needed
Collaborate with Director of Technical Services on operating/financial goals
Monitor performance metrics and implement improvement processes
Collaborate on water treatment equipment selection for DeNovos, relocations, renovations
Collaborate with Project Manager on technical/physical plant aspects of projects
Integrate Technical Services into acquired facilities
Perform Technical Assessments for clinics
Initiate/monitor/manage external vendor service/maintenance agreements
Ensure manufacturers' IFUs available to personnel
Maintain emergency contacts list

Skills

Water Treatment

Physical Plant Maintenance

Medical Equipment Repair

Mechanical Systems

Electrical Systems

OSHA Compliance

Regulatory Compliance

Technical Management

Financial Metrics

Data Integrity

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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