Field Service Specialist
VontiveSalary not specified
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical TechnologyIndustries
Requirements
- Associate's or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s level; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment
- Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
- Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary
- Valid driver’s license and ability to maintain license
- Compliance with GEHC's standard background check, including a post-offer drug test, and during employment, comply with all customer access policies, including proof of required immunizations, additional drug tests or background checks (including federal government background check if applicable)
- Legal authorization to work in the U.S. (no sponsorship for employment visas)
- Special Physical Requirements: Ability to lift, carry, push, and pull up to 35 lbs. unassisted; frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods; reach at, above and below shoulder level; flex/extend neck; and have good hand dexterity
- Willingness to work onsite at customer locations (hospitals) in the Richmond, VA area
Responsibilities
- Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections
- May assist more experienced technicians on basic and more complex repairs/resolution
- Effectively communicate and partner with teammates and colleagues
- Follow appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
- Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction
- As instructed, implement GE/customer facility contract and support business goals/objectives
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area
- When trained, share on-call responsibility
- Document all repair actions and submit reports/summaries according to schedule
- Ensure proper care of spares, tools, and test equipment, and ensure calibration
- Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
- Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM
- Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or onsite?
This role requires working onsite at customer locations in hospitals in the Richmond, VA area.
What education or experience is required for this role?
Candidates need an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; or equivalent military education; or participation in GEHC programs; or a High School Diploma/GED with at least 2 years of experience servicing electrical, electronics, IT, or mechanical equipment.
What key skills are needed for this Biomedical Technician role?
Analytical and communication skills are required, particularly the ability to communicate technical issues to customers in an easy-to-understand manner.
Does this job involve on-call or after-hours work?
Yes, candidates must be willing to be available after hours or work a rotating on-call schedule, including weekends, for critical issues.
What is the salary or compensation for this position?
This information is not specified in the job description.
GE Healthcare
Healthcare technology and data analytics provider
About GE Healthcare
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.
Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees
