Area Sales Manager at Critical Mass

Austin, Texas, United States

Critical Mass Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries

Requirements

  • Sales experience
  • Relationship building skills

Responsibilities

  • Grow and manage sales of the Company’s brands at current and new retailers
  • Execute weekly sales routes as defined by the Company
  • Learn and understand the unique attributes, pricing, promotions, and route to market for the Company’s brands
  • Build and maintain relationships with accounts assigned to the area, including “gatekeepers” and key stakeholders
  • Provide excellent sales/customer service to achieve account satisfaction
  • Handle customer concerns and follow-up proactively via phone, email, and in person
  • Develop and maintain relationships with local distributors and their representatives, motivating them to grow the Company’s brands within their networks
  • Participate in distributor kickoffs, monthly meetings, and ride-alongs to promote the company brands
  • Develop and maintain relationships with local brand reps, including setting up and leading productive ride-alongs
  • Utilize mobile electronic devices to accurately and timely compose and complete required forms and documents
  • Report back progress, successes, and challenges to management in a timely manner
  • Solicit and obtain orders for incremental sales of the Company’s brands by meeting face-to-face with store decision makers
  • Sell in displays, additional SKUs, additional facings, cold box placement, and create other opportunities to grow volume throughout the store
  • Survey assigned accounts to ensure that the Company’s products and POS are presented in a way to maximize customer sales and influence purchasing decisions (including front-face products, properly labeled shelves, verifying that displays committed are on the floor, and verifying correct pricing)
  • Utilize data and information regarding opportunities for increased profits and margins, survey product and inventory to identify opportunities for additional sales, provide samples to promote new product launches, and take orders for products to be delivered by the assigned distributor’s normal route salesman/delivery person
  • Interact with owners/managers about displays and signage (interior + exterior), including confirming that all are current and using discussions about displays as an opportunity to increase sales
  • Inform owner/managers of current promotions and remove outdated information

Skills

Sales Management
Relationship Building
Customer Service
Distributor Management
Merchandising
Sales Reporting
Mobile Reporting
Account Management
Order Solicitation
POS Management

Critical Mass

Digital experience design and marketing agency

About Critical Mass

Critical Mass is a digital experience design agency that creates engaging digital solutions for clients in various industries, including automotive, finance, healthcare, and retail. The agency focuses on delivering tailored digital strategies, user experience (UX) design, and technology solutions. Their services encompass website design and development, digital marketing campaigns, social media management, and data analytics. Critical Mass differentiates itself from competitors through its collaborative approach, working closely with clients to co-create solutions that resonate with their target audience. The company aims to simplify complex digital challenges and provide user-friendly solutions while nurturing talent through programs like the Critical Mass Artist In Residence (CM AIR) and Trailhead.

Calgary, CanadaHeadquarters
1996Year Founded
$238KTotal Funding
M_AND_ACompany Stage
Data & Analytics, Consulting, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Professional Development Spending Account that can be used for conferences, courses, subscriptions, books
Competitive pay and benefits
Match charitable donations up to $100USD
Flexible, reasonable work-from-home arrangements whenever possible

Risks

Emerging digital agencies in Canada threaten Critical Mass's market share.
Rebranding with BlackSquare may misalign with Diageo's brand vision, affecting collaborations.
Public health disinformation focus may attract scrutiny, impacting reputation in studied regions.

Differentiation

Critical Mass excels in advanced UX design and data analytics.
The company specializes in voice interface design and AI-driven customer interactions.
Critical Mass offers integrated marketing communications and omnichannel strategies.

Upsides

Increased demand for personalized digital experiences boosts Critical Mass's core services.
The rise of e-commerce aligns with Critical Mass's expertise in digital identity solutions.
Growing digital ad expenditure in Canada expands the market for Critical Mass's services.

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