Area Manager Food and Beverage- Northeast- West at Nordstrom

McLean, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Food and Beverage, HospitalityIndustries

Requirements

Skilled leader and coach with progressive management responsibilities in F&B and multi-unit operations
Ability to model strong communication and influencing skills
Experience with employee relations issues and partnering with HR in investigations and resolutions
Ability to analyze financial outcomes and other KPIs to identify opportunities and build effective action plans
Core competencies: Customer Focus (builds strong customer relationships and delivers customer-centric solutions), Drives Results (persists in accomplishing objectives under tough circumstances with a track record of success), Builds Trust (gains confidence through honesty, integrity, and authenticity), Self-Development (actively seeks growth through formal and informal channels)

Responsibilities

Serves as the primary leader for restaurants and specialty coffee bars in assigned geography
Role models and upholds Nordstrom Values throughout assigned geography, using them as a filter for key decisions with good judgment
Develops and maintains a high-performing management team that consistently delivers results
Develops internal pipeline of talent for leadership roles
Actively supports restaurant and specialty coffee bar leaders in creating an inclusive and welcoming environment for employees
Consistently assesses and supports leaders in maintaining a food-safe and pest-free environment
Supports leaders in creating an environment where internal and external customers feel welcomed
Provides timely and consistent performance conversations and accountability to restaurant general managers and specialty coffee bar managers
Directly accountable for profit and loss statements of restaurants and specialty coffee bars in assigned geography
Analyzes KPIs for assigned portfolio and supports leaders in creating action plans to advance business
Supports leaders to consistently execute restaurant group priorities and meet or exceed financial plans and goals
Builds and maintains effective relationships with store and region-level business partners
Works collaboratively with cross-functional teams (e.g., HR, marketing, events, visual, construction, facilities) to support operations
Partners with HR team to investigate and resolve employee relations issues
Plans time and travel effectively (3-4 days weekly) for intentional visits supporting leaders
Offices from assigned home store location
Collaborates with Nordstrom culinary and specialty coffee teams to execute strategy

Skills

Leadership

Team Development

Performance Management

Employee Relations

Food Safety

Talent Development

Coaching

Cross-Functional Collaboration

Accountability

Inclusion

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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