Senior Manager, Credit & Collections
Vanta$196,000 - $231,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Digital Payments, Financial ServicesIndustries
Requirements
- Must be MBA/Graduate and above with at least 5 years of experience in collections
- Experience in New age NBFCs or Banks or Fintech is mandatory
- Decision making, work under pressure, Effective communication
Responsibilities
- Managing the portfolio by strategizing and driving collections for the assigned region
- Driving the compliance to collection processes in the assigned region
- Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies
- Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience
- Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment
- Identify, develop and continuously improve collections process to ensure overall efficiency
- Develop in an in-depth understanding collections SOP and drive implementation
- Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines
- Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations
Skills
Collections Strategy
Portfolio Management
Compliance Management
Delinquency Control
Recovery Management
KPI Analysis
Collections Processes
Client Experience
PhonePe
Digital payments and financial services platform
About PhonePe
PhonePe is a digital payments platform in India that allows individuals and businesses to conduct financial transactions securely and efficiently. It primarily operates through the Unified Payments Interface (UPI), enabling users to transfer money directly between bank accounts using their mobile phones. PhonePe differentiates itself by offering a wide range of services, including various insurance products and investment solutions, while maintaining a user-friendly interface and strong security measures. The company's goal is to make digital payments accessible to the next billion users in India, positively impacting the country's financial ecosystem.
Bengaluru, IndiaHeadquarters
2015Year Founded
$1,823.7MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Fintech, Financial ServicesIndustries
5,001-10,000Employees
Benefits
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
Risks
Increased competition in quick commerce could dilute PhonePe's market share.
Legal challenges like trademark infringement lawsuits may increase costs and damage brand.
Market cap restrictions in India's digital payments sector could impact PhonePe's valuation.
Differentiation
PhonePe integrates with ONDC, expanding into quick commerce beyond traditional payments.
Affordable insurance products like Dengue and Malaria plans attract health-conscious customers.
Proprietary solutions development enhances control over payment processes post-Juspay partnership termination.
Upsides
IPO and new funding round could expand services and market reach.
Manish Sabharwal's appointment strengthens governance and investor confidence.
Integration with ONDC positions PhonePe as a leader in digital marketplace services.
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