Salesforce System Administrator

Position Overview

• Location Type: Not specified
• Job Type: Full-time
• Salary: $86,400.00 - $129,600.00 USD Annual

The Salesforce System Administrator administers a Salesforce ERP implementation at Republic Services. This is a very technical role that requires a thorough understanding of the entire ERP application and associated applications. The administrator performs key functions such as configuration changes, creation of roles and permissions, administration of application level resources, and data administration.

Requirements

• Certified Salesforce Administrator
• Certified Salesforce Developer
• Development experience on Salesforce platform using Apex
• Experience in release and change management
• 2 years of experience administering Salesforce in a small to mid-size organization (at least 25 users)

Responsibilities

• Performs daily administration and end-user support of Salesforce applications.
• Manages user setups, user roles, profiles, security, business rules, and permission sets.
• Customizes objects, fields, record types, page layouts, formulas, and validations.
• Performs data backups, configures workflows, and manages knowledge.
• Creates Reports/Dashboards.
• Creates and maintains documentation on processes, policies, application configuration, and user guides.
• Assists ERP development team with projects as assigned.
• Performs data imports, data integrity, and data manipulation tasks, ensuring proper ownership of existing accounts and contacts.
• Follows good development practices to produce clean, efficient, and maintainable platform configurations.
• Rigorously tests configuration changes within the Salesforce sandbox before deploying to production.
• Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users, and more.
• Maintains data quality by identifying and deleting or merging duplicate records, cleansing, and updating inaccurate data.
• Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.
• Installs and maintains managed and unmanaged packages.
• Manages configuration changes made in Salesforce into source code repository.
• Stays current on Salesforce technology and releases.
• Participates in Salesforce Production related issues/downtime.
• Works with Salesforce Support to resolve platform-related issues (case management).
• Follows all required Company policies and practices relating to the System Development Life Cycle.
• Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.
• Performs other job-related duties as assigned or apparent.

Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

Company Information

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected individual.