Analyst - Account Manager - Work From Home

Position Overview

• Location Type: Not Specified
• Job Type: Full time
• Salary: $43,888.00 - $85,068.00 (Annual)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary: Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

Responsibilities

• Develops basic account plans and strategies to maximize client satisfaction, retention, and revenue growth.
• Analyzes client data, performance metrics, and market trends to identify areas of opportunity and improvement.
• Builds and maintains strong relationships with assigned clients, acting as their primary point of contact.
• Conducts regular meetings and communication with clients to understand their goals, provide updates, and address any concerns.
• Coordinates contract renewal activities, including contract reviews, negotiations, and documentation.
• Communicates with internal teams to ensure client satisfaction and facilitate prompt resolution of any issues or challenges.
• Identifies opportunities for account expansion or new business development within the assigned client base.
• Assists team members with tasks, timelines, and deliverables, including collaborating on projects, sharing information, and ensuring effective communication within the team.
• Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team.

Requirements

• 1+ years of professional experience in healthcare or related field.

Preferred Qualifications

• Experience with IT interfaces and data: VPN, sFTP, HL7, various file formats and data semantics.
• Experience with the 340B services Wellpartner offers.

Education

• Bachelor's degree preferred.

Work Schedule

• Anticipated Weekly Hours: 40
• Time Type: Full time

Compensation & Benefits

• Pay Range: $43,888.00 - $85,068.00 (Annual)
• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range.
• Benefits: Comprehensive and competitive mix of pay and benefits, including:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues (wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching)
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical

Company Information

At CVS Health, our people fuel our future. Our teams reflect the customers, patients, members and communities we serve, and we are committed to fostering a workplace where every colleague feels valued and that they belong. We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.