Ambient Manager at Ada

Watford, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Grocery RetailIndustries

Requirements

  • Customer-first mindset: Understand what customers expect from a well-run ambient department and deliver it consistently
  • Operational excellence: Confident managing stock, availability, and compliance in a high-volume environment
  • Leadership: Lead by example, support your team, and create a culture of pride and accountability
  • Commercial awareness: Use data and insight to drive sales, reduce waste, and improve efficiency
  • Attention to detail: Ensure high standards of presentation, safety, and compliance at all times
  • Adaptability: Comfortable managing seasonal changes, promotions, and fast-paced operations
  • Experience managing or supervising in a grocery retail environment
  • Strong knowledge of stock control and merchandising best practices
  • A passion for leading teams and developing others
  • The ability to work flexibly across shifts, including early mornings, evenings, and weekends

Responsibilities

  • Take the lead on the ambient department, covering tinned goods, dry groceries, household, and cleaning products
  • Ensure shelves are full, stock is rotated, and the department is clean, safe, and easy to shop
  • Manage a team of colleagues to deliver excellent availability, merchandising, and service standards
  • Use data and insight to manage stock levels, reduce waste, and drive performance across the ambient operation

Skills

Key technologies and capabilities for this role

Stock ControlMerchandisingTeam ManagementLeadershipData AnalysisWaste ReductionCustomer ServiceComplianceRetail Operations

Questions & Answers

Common questions about this position

What is the salary for the Ambient Manager position?

The position offers a competitive salary plus benefits.

Is this a remote role, or where is it located?

The role is located in Watford and requires on-site work with a shift pattern including early mornings, evenings, and weekends.

What skills and experience are required for the Ambient Manager role?

Required experience includes managing or supervising in a grocery retail environment, strong knowledge of stock control and merchandising, passion for leading teams, and flexibility across shifts.

What benefits are offered to Ambient Managers at Asda?

Benefits include 15% colleague discount on shopping, discretionary company bonus, enhanced electric car scheme, free eye tests, Stream flexible pay access, company pension, wellbeing services, inclusion networks, excellent parental leave, and various discounts.

What makes a strong candidate for the Ambient Manager position?

A brilliant candidate has a customer-first mindset, operational excellence in stock management, strong leadership, commercial awareness with data, attention to detail, and adaptability in fast-paced operations.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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